Announced at Build IT LIVE 2024, These Strategic Expansions Enhance MSP Capabilities with Increased Bandwidth and 24/7 Support
Orlando, FL – [September 11, 2024] – IT By Design, a global leader in dedicated staffing solutions for Managed Service Providers (MSPs), announced today at Build IT LIVE 2024 the expansion of its offices in the Philippines and India. These enhancements significantly bolster IT By Design’s global delivery capabilities, providing MSPs with greater bandwidth, 24/7 support, and access to an even wider pool of top-tier talent.
Strengthening Global Capabilities
The expanded office in the Philippines taps into the country’s well-established IT and customer support sectors, known for their highly educated, English-proficient workforce. This expansion ensures that IT By Design can provide true round-the-clock support, optimizing service delivery and minimizing downtime for MSP clients around the world.
Meanwhile, IT By Design’s expansion in India—already a critical hub for the company—brings even greater bandwidth and capabilities to their service offerings. The enhanced offices in Chandigarh, Noida and Delhi add substantial capacity, allowing IT By Design to scale their operations and offer more specialized services. This move is part of a broader strategy to leverage India’s deep pool of IT expertise, further enhancing the quality and efficiency of services provided to MSPs globally.
Announced at Build IT LIVE 2024
This exciting news was unveiled on Day One of Build IT LIVE 2024 in Orlando, where hundreds of MSP leaders gathered for the industry’s premier event. Known for its one-of-a-kind blend of leadership training, networking, and cutting-edge content, Build IT LIVE is the perfect place for IT By Design to share this significant milestone.
Why This Matters for MSPs
With these expanded offices, IT By Design provides even better:
- 24/7 Global Support: The expanded operations in the Philippines and India ensure that MSPs can rely on continuous support, no matter where they or their clients are.
- Increased Bandwidth and Scalability: The added capacity in India level of service and support that our partners have come to expect.”
About IT By Design
IT By Design is a global leader in providing dedicated staffing and talent management solutions tailored to the needs of Managed Service Providers (MSPs). With a focus on delivering high-quality, scalable, and flexible services, IT By Design helps MSPs around the world optimize their operations and achieve sustained growth.
Media Contact:
Jeff Spicer
jeff.spicer@itbd.net