Embracing Leadership in the Digital Age
As technology continues to evolve, so do the expectations of businesses and clients. Effective leadership is crucial for MSPs to navigate challenges, seize opportunities and drive success. According to a recent Gallup study, employees who strongly agree they trust the leadership of their organization are 4.0 times as likely to be engaged and 58% less […]
Dealing with Strong Emotions
As many of you know, my son Sahib is in his fourth year at Cornell; he is studying nutrition, is the Captain of the Volunteer Fire Department in Ithaca and a certified EMT. Yes, I am a very proud mom, and I love to hear his voice when he calls, but there are days when […]
The Value of Appreciation
While many of us may have just celebrated Valentine’s Day, where we intentionally appreciate those we love, I wanted to take a moment to also highlight that there should be a day to appreciate those we work with as well. Now I’m sure Hallmark is already all over that, but is it as popular or […]
Maximizing Joy and Fulfillment Among Team Members
Happy and fulfilled employees are not only more productive but also contribute to a positive work culture and overall company success. However, how do you ensure each team member feels happy and fulfilled with their roles in your team? Does it take an endless game of trial and error, or is there a framework that […]
How to Build a Successful Leadership Team
To thrive in the challenging IT world as an MSP takes more than good technology or hiring a savvy salesperson. The real secret to longevity is building a strong leadership team. By hiring and promoting the right people, a company can tackle tough challenges, face uncertainties with confidence and reach new heights. The most successful […]
Timing is Everything
Have you ever had one of those weeks where you are a little testy? Maybe you are worrying about something, not sleeping right, stressed because of a deadline. It’s just one of those days, weeks, maybe month or months (I hope not????). Whatever it is, you aren’t the best version of yourself or, maybe it’s […]
Being Resilient Even When Life Sucks
Life sucks! We all have those days when it seems like everything is going wrong in the world. Whether you have a co-worker who isn’t performing, a spouse who is picking fights, kids and their drama (enough said), there are so many things that impact our lives and makes us just stop and think –— […]
Tenacity at any age
As many of you know, during my travels to Iceland two weeks ago, we experienced so much beauty. I had told you all about the calculated risk that we took in going to Iceland, how we were travelers during our adventures, but this week, we are going to talk about tenacity and how we would […]
Travelers vs. Tourists
As many of you may have read last week, we traveled to Iceland with our kids for our “Kaila Family Adventures.” We like to make time twice a year to get off the grid and spend some quality time with our kids. That means no checking emails (well maybe only a little ????), no meetings […]
Taking Calculated Risks
Let me begin by wishing everyone a very happy new year. This week, our family is traveling to Iceland. And as many of you may know, there was a volcanic eruption that occurred there a few weeks ago. Now, we had been watching all the news reports to understand what the likelihood of this eruption […]