Giving Feedback Should Not Be This Difficult
As an organization, we all have to understand that while we want our customers to always be happy, sometimes they won’t be. It’s the nature of the beast. But I know, as a leader of an organization, I want to hear the feedback—good or bad. It’s the only way that we will get better as […]
Airplane Etiquette
I travel a lot. Mostly for work, although we do enjoy a good Kaila Family Adventure. Do I take pride in being a frequent flyer? Yes, I know my way around an airport. Am I the fastest through the security check-in? TSA pre-check, gosh yes, a badge of honor. When I travel, I’m very focused […]
We Should All Watch More Kids’ Movies
Recently, I have been watching many children’s movies. It’s not like I have “young” children, although Shaan is 14 (going on 40—can someone please save me from the pre-teens?). These were actually movies that I wanted to watch, and Shaan was gracious enough to join me (it’s our thing—watching movies together). I was pleasantly surprised […]
Prioritizing Self-Growth
We all have busy schedules. Between your home life and work’s day-to-day demands, there are very few hours left in the day to prioritize yourself and personal growth. But prioritize we must. You see, I’m an ambitious person, and for me, I have learned the value of personal growth and investing in myself over the […]
Be Willing to Ask for Help
Many of us leaders like to think that we are superheroes. It’s our job to solve the problems for our teams. We are their leaders, and that means we need to be strong. We need to have the answers to problems, provide direction and, in essence, be their north star. But what happens when we […]
Leadership is Lonely
I was watching an interview of Kobe Bryant recently about leadership. In it, he says that leadership is lonely, and it resonated so well. You see, I had a conversation with one of my team members about the need to be liked versus the need to lead well. There is a difference. As a leader, […]
The Art of Efficiency
When we traveled to Japan, I was expecting high-tech gadgets and a futuristic society when we landed (Have I watched too much of The Jetsons as a kid? Maybe). Well, I was a little disappointed when we landed; the airport did not really impress. Although they did have a barcode-based customs and immigration process, that […]
We Wait for No One
Picture this: she’s standing on a platform, waiting for the train to arrive. It’s an NJ Transit train, so it’s a guesstimate at best on whether it is running on time. The time it will take to get into New York City is 90 minutes for 30 miles of travel. Is it a struggle? Definitely. […]
Cleanliness is Next to Godliness
This past week, our family traveled to Japan for our anniversary. We’ve been married 25 years, so a big celebration was needed. We decided to take our children with us on a tour of Tokyo, Kyoto, and Osaka, Japan. We have been planning this trip for a full year, and when we finally arrived, we […]
Can We Call Our Kids Moochers?
At what age is it appropriate to call our children moochers? Yes, yes, that’s a technical term for a life force that mooches off of its parents. With Mother’s Day just passing, and Father’s Day upon us, I started thinking. You see, this all began with my nephews. My sister and I have very different […]