After building two successful MSPs, MSP pioneer and president of TruMethods, Gary Pica, has seen most everything. While some businesses are struggling through the current economic straits, Gary recommends taking this as an opportunity to build closer relationships with customers and prospects by delivering on your value proposition. It’s also a chance to learn and be better prepared for future uncertainty. IT By Design CEO Sunny Kaila welcomes Gary as they discuss the silver linings in today’s marketplace.