One Woman’s Guidance for Women in Tech with Michelle Ragusa-McBain
What are the biggest challenges for women in tech? Get the answer from a woman in this episode of “Sunny’s Silver Linings” podcast featuring Michelle Ragusa-McBain, Provider Elevate Leader at Cisco. Hosted by Sunny Kaila, Michelle talks about her journey into IT, the impact of mentors on her life and how to find one, and […]
The Power of Personal Branding: Growing Your MSP With Thought Leadership featuring Timothy Guim
“Tuesday with Tim” is not just a fun alliteration, but also an interactive, educational segment that Timothy Guim, President and CEO at PCH Technologies, uses to share his knowledge with his employees. In this episode of “Sunny’s Silver Linings” podcast, Timothy chats with CEO Sunny Kaila about the importance of building a personal brand and […]
How to Build a Manageable Yet Powerful Marketing Strategy with Tom Watson
It’s really quite simple: Marketing drives sales. That’s the hard truth from Tom Watson, the Channel Chief for Titan HQ, a 25-year channel veteran with the unique experiences as both an MSP owner and vendor. In this episode of “Sunny’s Silver Linings” podcast, hosted by Sunny Kaila, Tom offers specific strategies on how to build […]
How MSPs Can Use Automation as a Competitive Advantage with Daniel Wang
“You can’t survive the new digital world without having an automation mindset.” That declaration comes from Daniel Wang, CEO of MSPbots.ai, the featured guest on “Sunny’s Silver Linings” podcast with Sunny Kaila. Daniel shares his journey from leaving China 21 years ago, starting his MSP seven years later, and discovering the need for automating mundane, […]
How to Control Expenses for Greater Profit and Success with Peter Kujawa
How can MSPs control expenses? What percentage of revenue should be allocated as the expense budget? These and many other financial-related topics are covered in this wide ranging “Sunny’s Silver Linings” podcast featuring Peter Kujawa, the VP of Service Leadership and ConnectWise TSP Evangelist. Peter shares with host, Sunny Kaila, his thoughts on the kinds […]
Leading by Example: Cultivating a Culture of Health and Wellness at Work with Katrina Ubell
Are you struggling to lose or maintain a healthy weight? Do you know somebody at your workplace who is? Are you seeking resources to support your employees’ health and wellness? Then listen to Dr. Katrina Ubell, MD, a Master Certified Life and Weight Loss Coach, in this episode of “Sunny’s Silver Linings” podcast. The author […]
Using Shadow IT to Address Your Cybersecurity Challenges with John Harden
Cybersecurity is complex enough for MSPs. Now add “Shadow IT” to its vocabulary and it further fuels that complexity. So what is Shadow IT? Find out from John Harden, Founder and Head of Business Operations at Saaslio – one of the few cybersecurity vendors that began as an MSP. John knew from an early age […]
How to Build a Profitable Cybersecurity Service with Jon Murchison
How do you as an MSP create an effective and profitable cybersecurity service? You begin by listening to Jon Murchison, founder and CEO of Blackpoint Cyber! Former NSA computer operations expert joins “Sunny’s Silver Linings” podcast to share his extensive background, list the challenges MSPs face in offering a defensible and profitable security stack, and […]
How to Overcome and Use Personal Challenges for MSP Success with Colin Knox
We all face challenges and obstacles throughout our lives – some more than others. Colin Knox, the CEO, and Founder of Gradient MSP has faced plenty. In this episode of “Sunny’s Silver Linings” podcast titled “How to Overcome and Use Personal Challenges for MSP Success”, he shares his journey beginning with a childhood dealing with […]
How Mitigating Risks on Your Devices Can Add Value to Your MSP with Jason Dettbarn
What is the difference between managing Apple versus Windows devices? What does RMM mean when it comes to the Apple Ecosystem? Check out this brand new Sunny’s Silver Linings episode titled “How Mitigating Risks on Your Devices Can Add Value to Your MSP” with Jason Dettbarn, founder and CEO of Addigy! In this episode, they […]