Leadership Insights from Johan Hammerstrom: Building Purpose-Driven MSPs
In a recent episode of Sunny’s Silver Linings Podcast, Sunny Kaila, Founder and CEO of IT By Design, sat down with Johan Hammerstrom, CEO of Community IT Innovators, to discuss leadership, purpose and building successful managed service providers (MSPs). Johan shared valuable insights from his extensive experience in the MSP space and offered advice for […]
Building Winning Teams as an MSP: Lessons from Omega Systems COO, Ben Tercha
In this episode of Sunny’s Silver Linings, Sunny Kaila, CEO of IT By Design, sat down with Ben Tercha, COO of Omega Systems, to discuss leadership, the managed service provider (MSP) industry and building winning teams. Ben’s journey and insights offer valuable lessons for MSPs and business leaders alike. A Journey of Growth and Leadership […]
Building a Strong MSP Brand: Insights from N-able’s Nadia Karatsoreos
In a special episode of Sunny’s Silver Linings podcast, Sunny Kaila, Founder & CEO of IT By Design, sat down with Nadia Karatsoreos, Senior Director of Events and Community at N-able, to discuss the importance of brand building in the managed service provider (MSP) space. Nadia, a seasoned expert in the industry, shared her insights […]
Embracing Innovation and Security: Insights from Bruce McCully
In the latest episode of Sunny’s Silver Linings, IT By Design CEO Sunny Kaila engaged in a compelling conversation with Bruce McCully, Chief Security Officer at Galactic Advisors. The discussion revolved around the intersection of artificial intelligence (AI), compliance and the opportunities available for managed service providers (MSPs). Here are the key takeaways from their […]
The Power of Community & Cybersecurity: A Conversation With Danny Jenkins of ThreatLocker
In a recent episode of Sunny’s Silver Linings, Sunny Kaila, CEO of IT By Design, sat down with Danny Jenkins, CEO & Co-Founder of ThreatLocker, to discuss the intersection of community building and cybersecurity. The conversation highlighted the importance of education, the role of managed service providers (MSPs) in ThreatLocker’s success, and what attendees can […]
The Future of MSPs: Evolving Beyond Borders and Maximizing Value
In today’s MSP world, the conversation has shifted from mere survival to thriving in an increasingly competitive market. In this episode of Sunny’s Silver Linings, IT By Design CEO & Founder Sunny Kaila spoke to Sumeet Sabharwal, CEO – Netgain, and Frank DeBenedetto, General Manager – MSP Suite, Kaseya, about how MSPs could navigate these […]
Building a People-First Culture: Insights from Machado Consulting’s Max Kaplan
In the latest episode of Sunny’s Silver Linings podcast, IT By Design CEO Sunny Kaila welcomed Max Kaplan, the Director of Engineering at Machado Consulting, Inc. This engaging conversation shed light on the importance of a people-first culture in businesses and how leveraging the right tools could transform team dynamics. Below are the key insights […]
Building Intentional Relationships: Insights from Ann Sheu
In the latest episode of Sunny’s Silver Linings podcast, Sunny Kaila, CEO of IT By Design, had a profound conversation with Ann Sheu, Founder and CEO of Mpowered Families. They delved into the significance of intentional relationships and how they are pivotal to living life by design, not by default. Here are the key takeaways […]
How Brian Hoppe Went From Being a Tech Enthusiast to a Strategic Coach for MSPs
This episode of Sunny’s Silver Linings showcases IT By Design CEO Sunny Kaila’s conversation with Brian Hoppe, a strategic coach to managed service providers (MSPs). This engaging episode dives into Brian’s entrepreneurial journey, offering invaluable advice for new MSP owners and shedding light on common mistakes in the industry. Here are the key takeaways from […]
Strategic Growth and M&A Insights: A Conversation With Christopher Vollmond-Carstens
In the latest episode of Sunny’s Silver Linings podcast, hosted by IT By Design CEO Sunny Kaila, the focus is on the dynamic world of mergers and acquisitions (M&A) within the managed service provider (MSP) industry. Sunny sat down with Christopher Vollmond-Carstens, Chief M&A Officer at Ntiva Inc., to delve into current trends, strategies for […]