MSP Talent Solutions | Support Resources for MSPs

MSP Talent Solutions | Support Resources for MSPs


Bring Out the Best in Your Team

Career development & leadership training for MSP professionals.

Learn more about our current courses and programs.

"Coming together is a beginning. Keeping together is progress. Working together is success."

- Henry Ford -

Nothing has better ROI than the
investment you make in your talent.

The MSP market is competitive

Offering best-in-class professional development opportunities is the most effective way to attract, retain, and nurture your top talent who will help your business grow and scale.

Premier professional development opportunities
customized to the needs of today's MSP professionals

Build IT Communities programs give your team:

Practical tools & processes

Access resources and templates to optimize every element of your MSP operation

Valuable industry insights

Learn how to improve collaboration and communication to create highly engaged teams

In-demand business skills

Share insights with like-minded peers and review industry best practices to build a thriving business

Training suited to your business needs:

Corporate Training

Build IT Corporate Training Programs offer a unique opportunity to help:

  • Create better alignment within your organization

  • Develop effective processes to optimize your business

  • Give your team the tools and systems they need to thrive

Communities of Practice

Specialized training in a lively group learning environment to help top talent unlock their full potential:

  • Nurture your future business leaders

  • Help your team upskill to become experts in their field

  • Give your team the confidence and know-how to do their jobs even better

Level up your team’s leadership skills to take your
business to its next stage of success

Build IT Communities are designed by an MSP for MSP professionals

Industry experts facilitate every course with a peer-to-peer learning approach to help everyone expand their skills and grow as professionals.

Create a highly-engaged team to fulfill your business vision

  • Best-in-class industry leaders

  • Live monthly trainings

  • Convenient teaching formats

  • Customized training options

Join a program and get a
FREE TICKET to our live event!
Doug Smith
Nick Polite
Christopher Sumner
Doug Smith

What they are saying

In just two days of joining this group, it has moved me into action that I hadn’t taken in almost two years!

Doug Smith

CEO, Microtime Computers

Nick Polite

What they are saying

The information discussed in our sessions has been very helpful and applicable in my day-to-day work as a Service Manager.

Nick Polite

Service Manager, Lutz Tech

Christopher Sumner

What they are saying

Rita is passionate about learning and helping us conquer the problems we deal with as an MSP.

Christopher Sumner

Managing Director, James Moore & Co


We do the research, so you don’t have to! New studies on how to efficiently grow your MSP are released constantly! Every Tuesday, Rita Hayre, Chief Learning Officer at Build IT, shares helpful information and tools that will help your MSP thrive!

You’ll laugh, you’ll cry, you’ll learn. If you know Kam Kaila, President of IT By Design, you know she talks straight. Every Wednesday, Kam shares something she’s learned that has helped her and her husband build a successful business for the past 20 years!

Every Thursday, Sunny Kaila, CEO of IT By Design, and his guests cover a wide range of MSP and Talent-based topics, including MSP services, cybersecurity, customer service, and strategies to achieve success in the channel. 

"To win the market place,
you must first win the workplace."

- Doug Conant, CEO of Campbell's Soup -