5 Tips to Hire Virtually during Uncertain Times
The abrupt shift to working virtually has presented us with significant challenges across organizational strategy, internal communications, infrastructural logistics, and process flows. For MSPs—a business rooted in people and connections—the need to rely exclusively on virtual technologies to hire candidates can be a particularly difficult transition. For some companies, virtual hiring may have already be […]
Crisis Communications: Get Ahead of the Gossip
Whether your “crisis” is internal, business-related, or a global pandemic, the principals of managing the conversations you have with your team and your customers remain the same. In the session, we’ll walk through the must-dos of crisis communications—both internal and external—and share tips from real-life scenarios. Tell them what you know, when you know it […]
My MSP’s Sad, Bad, Terrible Day: What To Do When Disaster Strikes
When crisis strikes and the world feels like it is ending, are you ready? For an MSP, perhaps it is a downed network, your cloud disappears or a cyberattack hits home. Trust us, we’ve been there. When you are suddenly plunged into a technology or business disaster—or even a natural disaster—what is your plan? In […]
Road to Recovery – 7 Key Actions for Business Leaders
While there still might be several hurdles to overcome, it is clear that the world is slowly yet surely beginning its journey to recovery. As we all make our way back into building our businesses and reclaiming those lost sales revenues, the role of leaders is more critical than ever. This is the time for […]