Encourage a Culture of Learning: A Key Ingredient for a Great Workplace
Fostering a culture of learning in the workplace profoundly impacts employee happiness and overall business success. When organizations prioritize continuous education and provide opportunities that allow workers to expand their knowledge and skills, several positive outcomes occur. It is equally important for CEOs and business owners to continually engage in learning themselves, as they serve […]
Navigating Profitability and Embracing AI in the MSP Industry
In the competitive world of managed service providers (MSPs), profitability remains a top challenge. Craig Pollack, Founder and CEO of FPA Technology Services, and Jeff Borello, CEO of Andromeda Technology Solutions, share their insights on tackling this obstacle and embracing new opportunities in the MSP industry in the latest episode of “Sunny’s Silver Linings” podcast […]
Avoiding Employee Burnout in the Channel
Where do you want to start? Inflation? A looming recession? Tight labor market? Most anywhere you look today, it seems small business owners (SMBs) are facing seemingly insurmountable crises in rapid succession. Many might argue they can’t catch their breath, and that’s leading to overwhelming stress according to new research from Microsoft. More than half […]
Seven Strategies for Improving Employee Retention Through Culture
Employee retention is always an important priority for successful managers. It’s especially important at times like now when low unemployment makes switching jobs easier—and more tempting—than usual. Indeed, fully 61% of U.S. workers are thinking about leaving their current position this year, according to a recent survey by LinkedIn. And what’s the number one reason […]
7 Steps to Learn the Psychological Safety Dance
Have you seen the Safety Dance music video? For those of you who need a refresher: It’s a weird one isn’t? But it’s interesting how artists, like this, don’t get punished or humiliated for speaking up with ideas, question, concerns or mistakes. “The Safety Dance” is a perfect example of how psychological safety can allow […]
Five Effective Ways to Create a Game-Changing Culture
Game-changing MSPs stand out from the crowd. These are the ones who attract top talent (and keep them!), have incredibly satisfied customers, and see their revenue grow. Such businesses build this success on a solid foundation of a game-changing culture. As the founder and owner of an MSP for almost 20 years now with more […]
Empowering Managers for Organizational Success: The Importance of Leadership Training
Investing in leadership training for managers is essential for the success of any organization. It equips managers with the knowledge, skills, and abilities they need to lead their teams effectively, engage their employees, manage employee performance, solve problems, and enable succession planning. Historically, it is the best engineer who is promoted to become a supervisor […]
Is There a Formula to Kickstart Employee Engagement?
This week, we’ve been at IT Nation’s evolve peer group meetings, presenting our Quiet Quitting presentation as subject matter experts. In the last four months, we have shared this information and data with over 300 organizations, along with a framework to help address this issue within their organizations. When we’re talking about employee engagement, the […]
IT By Design Recognized as a “Great Place to Work” In US For Second Time
Jersey City, NJ—January 26, 2023—IT By Design (ITBD), a leader in technology staffing and solutions for managed services providers, today announced that it has been certified a Great Place to Work company in the United States for the second time. Great Place to Work® is the global authority on workplace culture. Since 1992, they have […]
5 Steps to Define Your WHY
I’ve been re-reading Simon Sinek’s book WHY, and it made me think about why we do the things we do as an organization. Why are we doing this work? Why should our employees work with us? Why should our clients work with us? What are we hoping to achieve? It can’t just be about money; […]