Why Senior System Engineers Matter and How to Hire Them
Are you struggling to manage complex IT systems and keep up with evolving technology demands? That’s where a senior system engineer makes all the difference. These professionals bring advanced expertise and problem-solving skills to the table, ensuring your IT infrastructure stays efficient, secure, and scalable. In this blog, we’ll explore why senior system engineers are […]
IT By Design Extends Global Footprint with Expanded Offices in the Philippines and India
Announced at Build IT LIVE 2024, These Strategic Expansions Enhance MSP Capabilities with Increased Bandwidth and 24/7 Support Orlando, FL – [September 11, 2024] – IT By Design, a global leader in dedicated staffing solutions for Managed Service Providers (MSPs), announced today at Build IT LIVE 2024 the expansion of its offices in the Philippines […]
IT By Design Enhances Team GPS with New Group Meetings Feature
Announced at Build IT LIVE 2024, This Update Empowers MSPs to Manage Talent More Effectively with Streamlined Meeting Processes Orlando, FL – September 10, 2024 – IT By Design, a leader in dedicated staffing solutions and talent management for Managed Service Providers (MSPs), is thrilled to announce the addition of Group Meetings to its Team GPS […]
IT By Design Introduces and Solidifies Cost Plus Pricing Model for Large-Scale MSPs at Build IT LIVE 2024
A Game-Changer for Transparent and Scalable MSP Staffing Solutions Reinforced at the Industry’s Premier Event Orlando, FL – September 9, 2024 – From Build IT LIVE 2024, IT By Design announced today its innovative Cost Plus delivery model, specifically designed to meet the evolving needs of large-scale Managed Service Providers (MSPs). This groundbreaking model provides greater […]
A Guide to a Helpdesk Ticketing System: Features & Benefits
Helpdesks are the most significant asset of your MSP business when it comes to customer care because of their ability to decrease downtime and boost productivity. A helpdesk platform’s core function is ticket management, which groups customer chats according to priority, date, and customer profile, among other criteria. To expedite case resolution, this function can […]
Building a People-First Culture: Insights from Machado Consulting’s Max Kaplan
In the latest episode of Sunny’s Silver Linings podcast, IT By Design CEO Sunny Kaila welcomed Max Kaplan, the Director of Engineering at Machado Consulting, Inc. This engaging conversation shed light on the importance of a people-first culture in businesses and how leveraging the right tools could transform team dynamics. Below are the key insights […]
How Hiring Remote Engineers Could Be a Game Changer
Companies are constantly seeking innovative ways to attract, retain and leverage skilled professionals to maintain a competitive edge. One strategy that is revolutionizing the tech industry is the hiring of remote engineers. Embracing a remote workforce can offer unprecedented benefits, from access to a global talent pool to significant cost savings and enhanced productivity. In […]
How NOC Monitoring Ensures High IT Performance & Security
NOC monitoring refers to the centralized management and monitoring of an organization’s network infrastructure. It involves the use of specialized software and tools to track, analyze, and resolve issues related to network performance, security, and availability. It is critical in maintaining the health and efficiency of IT infrastructure. Also It ensures continuous surveillance, early detection […]
Be Willing to Ask for Help
Many of us leaders like to think that we are superheroes. It’s our job to solve the problems for our teams. We are their leaders, and that means we need to be strong. We need to have the answers to problems, provide direction and, in essence, be their north star. But what happens when we […]
CRN Honors Kam Kaila of IT By Design as a 2024 Inclusive Channel Leader
Marlboro, NJ, July 8, 2024 — IT By Design, the IT channel’s leading talent solutions provider, announced today that CRN®, a brand of The Channel Company, has named Kam Kaila, President & CRO, as a 2024 Inclusive Channel Leader. In its second year, the list recognizes executives from vendor, distributor, and solution provider organizations who […]