Letting Go to Grow: The Key to Thriving as a Leader
As leaders, we sometimes struggle to let things go, even when they’re not good for us. As company owners, we may think we know best 😊, but it’s true: at some point, we have to let our other leaders lead. If they aren’t leading well, then a change is necessary. Stress is tough on many […]
Embracing Failure: The Catalyst for Next-Gen Leadership
In a recent episode of the leadership podcast, Sunny Kaila, CEO of IT By Design, welcomed James Hwang, author of Dare to Fail. They discussed how redefining failure can become a powerful catalyst for personal and professional growth, reshaping leadership dynamics in today’s fast-paced business environment. Redefining Failure: Turning Setbacks into Opportunities for Growth James […]
Calm in the Midst of the Storm
Last week, we completed our 6th annual Build IT LIVE conference. We had 400+ MSP industry professionals join us for three incredible days of learning and content. Those of you who have hosted your own event know that while everything may look smooth on the outside, behind the scenes, there’s always a bit of chaos. […]
Leadership Insights from Johan Hammerstrom: Building Purpose-Driven MSPs
In a recent episode of Sunny’s Silver Linings Podcast, Sunny Kaila, Founder and CEO of IT By Design, sat down with Johan Hammerstrom, CEO of Community IT Innovators, to discuss leadership, purpose and building successful managed service providers (MSPs). Johan shared valuable insights from his extensive experience in the MSP space and offered advice for […]
How We Treat Others
You can tell a lot about someone by how they treat others. I remember being at a conference and learning a strategy that we use in our organization even today—the best way to learn a person’s true self is to take them to lunch (or dinner – tomato tomato). You see, when you take someone […]
Cracking the Code to MSP Success with Datto’s Greg Jones
Get ready to unlock the secrets of MSP Success in this episode of “Sunny’s Silver Linings” podcast with special guest Greg Jones. In a recent episode of Sunny’s Silver Linings, the renowned MSP expert, Greg Jones, shared his invaluable insights on leadership, sales strategies, and the ever-evolving landscape of Managed Service Providers (MSPs). This engaging […]
Redefine Your Sales Strategy for Elevating Your Business with Matthew Koenig
How can you redefine your sales strategy, especially keeping the younger generation of professionals in mind? Learn in this insightful podcast episode! In the latest episode of “Sunny’s Silver Linings” podcast, host Sunny Kaila engages in an insightful conversation with guest Matthew Koenig, delving into the realms of sales strategies, leadership, and personal growth. The […]
7 Steps to Critical Thinking
As leaders, our decisions can profoundly impact the success or failure of projects, departments, or even organizations. It is imperative to the business unit’s success that we are clearly and objectively looking at problems and potential opportunities to make optimal decisions. Sometimes the optimal decision is to move forward with a plan of action, pivot […]
The Talent We NEED Versus the Talent We HAVE
Your team members are not meeting their goals. You have people, but you don’t have talent. It’s a tough conundrum and each of us goes through it as leaders, sometimes numerous times. As Admiral William McRaven once said, “Everything in leadership is simple, but the simple things are difficult.” You know you need to make […]
Diversity, Inclusion, and Pride
What does inclusion mean and what steps can you take to ensure that your organization is inclusive and diverse? Find out in this week’s Teaching Tuesday! Happy Pride Month, everyone! In June, we celebrate pride month to show support and reinforce inclusion for people of the LGBTQIA+ community. As organizations, this provides us with a […]