Leading With Purpose: How to Build High-Performing Teams and Company Culture

This episode of the “Sunny’s Silver Linings” podcast focused on “MSP talent needs and challenges”. Sunny talked to Jen Zaroski, Chief People Officer at VC3 and Todd Billiar, Director – Strategic Partnerships at IT By Design—two distinguished channel leaders. Sunny, Jen, and Todd engaged in a dialogue aimed at uncovering strategies for building high-performing teams […]

The Bare Minimum

I woke up this morning to a text from my husband. Sunny is usually traveling and I wake up to a Good Morning or Gratitude moment from him. This morning, I did get my good morning, but he also shared a link to a podcast he wanted me to listen to. It was about the […]

Recognizing the Assist

For those of you who know me, you know that I am a diehard hockey fan. You see, I’m Canadian born and raised, and so while you may take the girl out of Canada, you definitely can’t take the hockey out of her blood. Whenever I travel to my hometown, I always try to take […]

How Well Do You Know Your Team

Being a good leader goes beyond just having regularly scheduled 1:1s, approving PTOs, or hosting Friday lunches. It’s much more than just knowing if someone is married, has kids, or loves their dog (which most people should – I would hope). It’s about knowing the individual as a person, what drives them, what are their […]

4 Key Areas to Invest in Employee Growth

Training and development are essential aspects that drive the success of individuals and the companies in which they work. When employees are given opportunities to nurture new skills, tackle challenges, and advance their careers, they become more committed, productive, and loyal. According to LinkedIn, those who are able learn and grow in their workplace are […]

I’d Like to Buy a Vowel

Part of IT By Design’s mission is to provide tangible tips, or tools, that MSPs can implement into their leadership repertoire. Having spent the last five years learning, and being a student of leadership, I would love to share some of those learnings with you. So, this week we’re going to talk about how a […]

7 Steps to Learn the Psychological Safety Dance

Have you seen the Safety Dance music video? For those of you who need a refresher: It’s a weird one isn’t? But it’s interesting how artists, like this, don’t get punished or humiliated for speaking up with ideas, question, concerns or mistakes. “The Safety Dance” is a perfect example of how psychological safety can allow […]

You’re Creating Influencers and Don’t Realize It

When looking at the role leaders play in our organizations, the key component of their role is influence. Leaders influence their individual team members, their departments, their leaders, and the organization. What is Influence? According to the dictionary, influence is the capacity to have an effect on the character, development, or behavior of someone or […]