Seven Strategies for Improving Employee Retention Through Culture
Employee retention is always an important priority for successful managers. It’s especially important at times like now when low unemployment makes switching jobs easier—and more tempting—than usual. Indeed, fully 61% of U.S. workers are thinking about leaving their current position this year, according to a recent survey by LinkedIn. And what’s the number one reason […]
A Strong Company Culture Can Help You Scale Success with Will Slappey
How can you scale success through a strong company culture? Find out below! Starting as a small business with just a few employees, the CEO of a leading MSP in America, Will Slappey, had the vision to take his company to the next level. Today, they have successfully bridged 18 acquisitions, growing from one location […]
I’d Like to Buy a Vowel
Part of IT By Design’s mission is to provide tangible tips, or tools, that MSPs can implement into their leadership repertoire. Having spent the last five years learning, and being a student of leadership, I would love to share some of those learnings with you. So, this week we’re going to talk about how a […]
The Importance of Building Relationships for Success with Brett Helgeson
What makes building relationships and delegation key components of success for an organization? Find out below! Brett Helgeson, an entrepreneur with experience in both commercial construction and the IT industry, shares his journey and entrepreneurial lessons learned. Brett started his first business in commercial construction and later transitioned into the IT industry by buying a […]
Opportunities Abound in M&A and Cybersecurity for MSPs with Rob Stephenson
What are the opportunities for M&A and cybersecurity for MSPs? Find out in this podcast! “It’s really now about the opportunity to build a cybersecurity program for customers,” shares Rob Stephenson, CEO, Thrive Networks, Inc. In today’s episode of “Sunny’s Silver Linings” podcast, Rob and Sunny chat about the state of the channel and the […]
Top Tips for Retaining Top Talent with Sarabjit Singh
Looking to unlock the insider secrets to retaining top talent in the world of MSPs? Look no further than the latest episode of the “Sunny’s Silver Linings” podcast featuring Sarabjit Singh, CEO of Five Rivers Technology. Tune in for actionable insights from one of the industry’s leading experts and use his experience to propel your […]
How Rewards & Recognition Programs Reward Your MSP
Employee rewards and recognition programs are gaining popularity among managed services providers (MSPs) as a way to increase employee engagement and reduce turnover. In fact, a survey by the Society for Human Resource Management found that 70% of organizations reported increased employee engagement after implementing such programs. The financial benefits are clear, too. The Incentive […]
The Case for Investing in Cybersecurity with Kimberly Simon
Ever meet a cybersecurity compliance guru? You will in this episode of “Sunny’s Silver Linings” as host Sunny Kaila chats with Kimberly Simon, Vice President of Strategic Partnerships for Control Case, and a published author. A native of Zimbabwe, South Africa, Kimberly shares her career journey, the top lessons she’s learned about cybersecurity, and the […]
How to Get Fair Valuation for Your Business with Reed Warren
When is the right to time to sell your business? And how do you determine the fair valuation to your organization and ensures that you’re not leaving money on the table? Reed Warren, CEO and CVA, iT Valuations, LLC, guest stars on this week’s “Sunny’s Silver Linings” podcast to answer these questions and more. Watch […]
The Importance of Personal Relationships for Professional Growth with Jim Turner
Jim Turner, Technology Strategist at Bridgepointe Technologies, began his entrepreneurial journey with a clarity of vision that’s not easy to come by. “I knew that I wanted to run an IT support company before I even knew how to use a computer,” he shares candidly as he talks to Sunny Kaila in this week’s “Sunny’s […]