Finding a Silver Lining through the Cloud with John Pagliuca
The MSP world is changing. The dark clouds of recession may be looming, but the silver lining is never far away. John Pagliuca, CEO of N-able, shares his insights to help MSPs transform their challenges into opportunities in 2023 and beyond. Check out Part 1 of a two-part “Sunny’s Silver Linings” podcast to learn what […]
How to Make the Tough Job of Entrepreneurship Easier with Neil Medwed
Can you teach an old man new tricks? Of course you can! Neil Medwed, Executive Director of Strategic Partnerships at Meriplex and true channel veteran, discusses how he still learns in this “Sunny’s Silver Linings” podcast with host, Sunny Kaila. In a candid chat, Neil shares his top three lessons to help young entrepreneurs unlock […]
The Power of Personal Branding: Growing Your MSP With Thought Leadership featuring Timothy Guim
“Tuesday with Tim” is not just a fun alliteration, but also an interactive, educational segment that Timothy Guim, President and CEO at PCH Technologies, uses to share his knowledge with his employees. In this episode of “Sunny’s Silver Linings” podcast, Timothy chats with CEO Sunny Kaila about the importance of building a personal brand and […]
How to Build a Manageable Yet Powerful Marketing Strategy with Tom Watson
It’s really quite simple: Marketing drives sales. That’s the hard truth from Tom Watson, the Channel Chief for Titan HQ, a 25-year channel veteran with the unique experiences as both an MSP owner and vendor. In this episode of “Sunny’s Silver Linings” podcast, hosted by Sunny Kaila, Tom offers specific strategies on how to build […]
How MSPs Can Use Automation as a Competitive Advantage with Daniel Wang
“You can’t survive the new digital world without having an automation mindset.” That declaration comes from Daniel Wang, CEO of MSPbots.ai, the featured guest on “Sunny’s Silver Linings” podcast with Sunny Kaila. Daniel shares his journey from leaving China 21 years ago, starting his MSP seven years later, and discovering the need for automating mundane, […]
How to Control Expenses for Greater Profit and Success with Peter Kujawa
How can MSPs control expenses? What percentage of revenue should be allocated as the expense budget? These and many other financial-related topics are covered in this wide ranging “Sunny’s Silver Linings” podcast featuring Peter Kujawa, the VP of Service Leadership and ConnectWise TSP Evangelist. Peter shares with host, Sunny Kaila, his thoughts on the kinds […]
Using Shadow IT to Address Your Cybersecurity Challenges with John Harden
Cybersecurity is complex enough for MSPs. Now add “Shadow IT” to its vocabulary and it further fuels that complexity. So what is Shadow IT? Find out from John Harden, Founder and Head of Business Operations at Saaslio – one of the few cybersecurity vendors that began as an MSP. John knew from an early age […]
How to Build a Profitable Cybersecurity Service with Jon Murchison
How do you as an MSP create an effective and profitable cybersecurity service? You begin by listening to Jon Murchison, founder and CEO of Blackpoint Cyber! Former NSA computer operations expert joins “Sunny’s Silver Linings” podcast to share his extensive background, list the challenges MSPs face in offering a defensible and profitable security stack, and […]
5 Staffing Advantages MSP Dedicated Engineers Provide
Is your MSP ready to scale effectively and profitably when lucrative opportunities come by? Hiring the right talent can be challenging, especially during times like the Great Resignation. Budget constraints and pressure to fill positions quickly may lead to rushed hiring, resulting in disruptions rather than growth. However, embracing remote work has enabled MSPs to […]
How to Overcome and Use Personal Challenges for MSP Success with Colin Knox
We all face challenges and obstacles throughout our lives – some more than others. Colin Knox, the CEO, and Founder of Gradient MSP has faced plenty. In this episode of “Sunny’s Silver Linings” podcast titled “How to Overcome and Use Personal Challenges for MSP Success”, he shares his journey beginning with a childhood dealing with […]