Dealing with a Toxic Bullying Leader

I was chatting with a young man the other day about his toxic employer. The young man has completed his law degree and is starting his career at a larger firm. According to him, the senior associate with whom he works is a horrible person. Not just a horrible and toxic boss/leader/mentor, but an entirely […]

Seven Strategies for Improving Employee Retention Through Culture

Employee retention is always an important priority for successful managers. It’s especially important at times like now when low unemployment makes switching jobs easier—and more tempting—than usual. Indeed, fully 61% of U.S. workers are thinking about leaving their current position this year, according to a recent survey by LinkedIn. And what’s the number one reason […]

How a Dance Video Can Help Build Your Culture

This past week we celebrated IT By Design’s 20th anniversary in our Chandigarh, India, office. We had 350 of our team members join us for a huge celebration. There were gowns, men in tuxes, wonderful food, and an abundance of dessert – it was great!  One of the highlights of the evening was a “mashup” […]

The Importance of Building Relationships for Success with Brett Helgeson

What makes building relationships and delegation key components of success for an organization? Find out below!  Brett Helgeson, an entrepreneur with experience in both commercial construction and the IT industry, shares his journey and entrepreneurial lessons learned. Brett started his first business in commercial construction and later transitioned into the IT industry by buying a […]

Workplace Culture: How It Helps Create a Better Organization with Shawn Torres

A Better Workplace Culture for a Better Organization – MSP Podcast We couldn’t get enough of Shawn Torres. The CEO of In-Telecom Consulting returns for Part 2 of his “Sunny’s Silver Linings” podcast. In today’s episode, Shawn and host Sunny Kaila talk about the top lessons learned in terms of workplace culture and leadership within […]

Quiet Quitting: Is It Your Fault or Theirs?

Employers around the world have been struggling with talent recruitment and retention over the last few years thanks to The Great Resignation. The MSP channel has seen many employees leave for higher wages and have had to recruit employees at far higher compensation packages than we have seen before. While these challenges persist, now we […]