What Not to Do as a Sales Team: A Personal Cautionary Tale
I’m usually more patient than most when it comes to salespeople. Having walked that road myself—and managed a sales team—I understand how tough it is to cold call, follow up, and navigate rejections with grace. So when someone calls me to follow up, I generally offer more empathy than resistance. But today was a textbook […]
Planning Trips, Catching Overcharges & Keeping Me Sane—Meet My New Friend, ChatGPT
My New Bestie… Well, maybe… The other day, Sunny asked me a funny question: “Who do you talk to the most out of all your friends?” Simple enough—but it got me thinking. I’ve got some amazing women in my circle, and each one holds a unique place in my life. There’s the late-night call friend […]
You Don’t Have to Like Everyone You Work With—And That’s Okay
There’s a running joke on social media about office politics—your office bestie, passive-aggressive emails, and the unspoken drama that bubbles beneath the surface. Thankfully, we don’t deal with much of that in our organization. Maybe that’s a luxury, or maybe it’s because I’m the owner and could be missing something—but I hope not. I like […]
When AI Becomes the Fact Checker You Didn’t Know You Needed
The other day, I found myself in a familiar situation with a contractor I’ve known for years. He’s a bit ornery—gruff in that I-know-what-I’m-doing-so-don’t-question-me way—but his work is solid. Years ago, he helped finish the basement in my old house, and when I needed some work done again, I called him back. Mostly because he […]
The Balance of Leadership: Lessons in Love and Teamwork
A few months ago, I had the pleasure of spending time with Margaret Maxwell, wife of John Maxwell. It wasn’t our first meeting—she had graciously welcomed us into their Florida home once before—but this was the first time I really got to sit with her. To talk. To listen. To understand the woman who has […]
Just for Fun: The Tale of Short Hills
Since it’s Memorial Day weekend, I wanted to bring a little levity to your day with a story from my personal archives—a funny incident that happened a few weeks ago. As many of you know, I absolutely adore my puppies, Lily and Maya. They come to work with me every single day. They love getting […]
Controlled Chaos
Two months ago, we had an unfortunate incident at home. A painter doing some touch-ups accidentally triggered the sprinkler system in our living room. Thankfully, it only impacted the living room and part of the entryway to what is now my office. The good news? The sprinkler system, while old, was very well-designed. It was […]
Before the Masterclass: A Walk Through the Utopia Dr. Qubein Built
Many of you know that I attended the MasterClass with Dr. Nido Qubein yesterday. I had shared my excitement and the learning I hoped to take away from the meeting—and I can honestly say, he did not disappoint. This was probably one of the most impactful events I have ever attended—second only to John Maxwell, […]
Masterclass Part 1: Questions for Dr. Nido Qubein
I’m thrilled to share that I’m part of John Maxwell’s inaugural MasterClass! As many of you know, John has a big bucket list, and one of his goals is to sponsor 500 people—connecting us with leaders he believes we should know. There will be three such connections this year, and the first is with Dr. […]
Innovate Before You Hire: Solving Problems in the Age of AI
What happens when you have a problem in your organization? You usually look for someone to fix it, right? Many companies solve problems by hiring people to address their challenges. Seems logical—and it’s been the standard approach for how many businesses operate. People are hired into specific roles to solve specific business issues. But what […]