A Life Well Led
This week we dropped off our son at Boston University, the second child has now left the nest—a bittersweet feeling. I’m a Mom, so I worry, while being excited at the same time for this next phase of his journey. Every time one of these life impacting moments happen to us, we begin to reflect […]
ESG & the Stakeholder Capitalism Framework
What is the Stakeholder Capitalism Framework in the context of ESG? Find out below! I recently started looking into investing, and I am most interested in investing with organizations that have strong ESG values or goals in place. What is ESG? ESG stands for the environmental, social and governance information about a firm. Let’s first […]
Effectively Dealing with Toxic Employees
In the fast-paced and high-stakes environment of the IT channel, detrimental workers present a unique set of challenges. Nearly one out of five respondents in a survey conducted this year by the American Psychological Association reported that their workplace is very or somewhat toxic. Such negativity not only affects team dynamics but also has a […]
How Well Do You Know Your Team
Being a good leader goes beyond just having regularly scheduled 1:1s, approving PTOs, or hosting Friday lunches. It’s much more than just knowing if someone is married, has kids, or loves their dog (which most people should – I would hope). It’s about knowing the individual as a person, what drives them, what are their […]
Why Does Resiliency Matter at Work?
I’m talking about resiliency again, today, because I think it’s really important. My colleague Kyle Vlack recently shared a great saying with me about how he manages the inevitable rejections in his sales role, and builds his own resiliency: ‘Some will, some won’t, so what, next.’ He’s found a great way to keep himself centered […]
How to Monitor and Measure Team Success
Imagine a symphony without its various instruments working in harmony or a puzzle with missing pieces—such scenarios highlight the indispensability of effective teamwork and collaboration. For MSPs who juggle multiple clients and projects, the challenges and benefits of productive workforce management are especially pronounced. CompTIA’s IT Industry Outlook 2023 backs that up, validating that improving […]
Managing Bad Behavior: Why leaders need a documented consequence management system
People always talk about how to effectively reward their employees, whether that’s through gift cards, offsite events, company swag, there is a multitude of ways to recognize good behavior. But what people never talk about or rarely, is bad behavior. It’s going to happen, and if you think that you will never have it in […]
5 Success Factors Common Across DEI Initiatives
Research shows that diverse and inclusive organizations are more innovative, productive, and profitable than their less diverse counterparts. But implementing diversity, equity, and inclusion (DEI) initiatives can be overwhelming if starting from scratch. Many businesses struggle to implement effective DEI programs that create lasting change and have high impact. Fortunately, there are some best practices […]
Dealing with a Toxic Bullying Leader
I was chatting with a young man the other day about his toxic employer. The young man has completed his law degree and is starting his career at a larger firm. According to him, the senior associate with whom he works is a horrible person. Not just a horrible and toxic boss/leader/mentor, but an entirely […]
How to Work with Family and Not Kill Each Other :)
In June, Sunny and I celebrated completing 24 years of married life. While that is an accomplishment and thank you everyone in advance for your well wishes, what’s more impactful is that for 18 years of that time we have worked with each other full-time. On top of that, since 2020, we have worked together, […]