The “Infinite Game” of Cybersecurity
How do MSPs contend with the “infinite game” of cybersecurity? The answer to that tough question comes from Bob Coppedge, the CEO of Simplex-IT, an Ohio-based MSP in this podcast. Bob shares his thoughts on “the bad guys” and their online threats, ways to combat them – including how to successfully hire cybersecurity tech talent […]
Game Day Highlights: IT By Design’s Recap of IT NATION
What were some of the biggest takeaways from IT Nation this year? In this special episode of Sunny’s Silver Linings, members of the IT By Design leadership team who attended share with you their perspectives on the MSP industry’s biggest annual conference. Join Javid Khan, Todd Billiar, and Sunny Kaila as they provide color commentary […]
Lead Yourself First with Kayvan Yazdi
Has anyone ever told you that in order to lead, you must lead yourself first? If not, then this brand new episode of Sunny’s Silver Linings featuring Kayvan Yazdi is perfect for you. The Founder and President of TruAdvantage, a Cupertino, CA-based MSP, defines the idea of leading yourself first, the importance of being intentional, and […]
Learn How to Delegate to Elevate Your Leadership Skills with Ryan Giles
Do you and your MSP suffer from a “delegation challenge”? You do everything very well, but struggle with delegating work to others. You WANT to delegate tasks, but you simply don’t know how. Or perhaps you enjoy being busy, so you don’t delegate. Either way, it’s detrimental to your MSP success. If this sounds […]
You Either Win Or You Learn In The MSP Business with Ammara Abedi
A poor hiring decision or promoting the wrong candidate to a leadership position can have a huge negative impact on your MSP business. So how can you improve your ability to identify qualified candidates for the right roles? Find out in this edition of Sunny’s Silver Linings with Ammara Abedi, a strategy consultant with Insperity. […]
Intentionally Creating a Collaborative Workplace Culture with Marcus Bond
Are you a good listener? If not, join the club! The majority of people are not. You can become not just a good listener, but a great one, with intention and great tips from this episode of Sunny’s Silver Linings featuring Marcus Bond, a senior consultant with The Collaborative Way. Marcus shares the challenges you […]
Taking a Long-Term Approach to Talent with Dave Cava
When you want to improve any business, you call in a coach. This is true for MSPs as well. One of the best in the industry is Dave Cava, a business coach with Encore Strategic. A former owner of a $10 million MSP himself, Dave shares in this podcast his experiences as an owner, […]
How to Hire the Right People in the MSP Industry with Matt Rose
IT tech rage is real! Just ask Matt Rose, the co-founder and Director of Technology Services for Tech Rage IT, in Orlando, Florida. In this edition of “Sunny’s Silver Lining”, the author of “Kiss Tech Rage Goodbye” shares his story of going from an IT consultant to an MSP owner – and witnessing the frustration […]
Finding the Opportunity in Your Mistakes in the MSP Space
Whether you attend business school or not, you’re inevitably going to make bad decisions or have poor ideas along the way. How you embrace the feedback or negative results you get in return is vital to your MSP success. Just ask Michael Einbinder-Schatz, the President of Jobecca Technology Group, a cybersecurity and managed IT services […]
Creating a Better Workplace Culture in the Industry with Greg Browning
How young can someone be to launch a career in IT? Greg Browning, the CEO of SinglePoint Global (SPG), began in high school and his career skyrocketed from there. In this podcast, you’ll hear his story which began domestically and went international by the time he was in his 20s. You’ll learn how his MSP […]