Jamison West: The Entrepreneur’s North Star – From Indispensable to Impactful
The digital stage lit up as I welcomed Jamison West to Sunny Silver Linings. There are entrepreneurs, and then there are “entrepreneurs of entrepreneurs” – a rare breed, and Jamison embodies it. His journey isn’t just a testament to building businesses; it’s a living blueprint for scaling impact and, crucially, mastering the delicate art of […]
Scaling Culture and Talent: Lessons from My Conversation with Ainsley Lump
If you’ve been in the MSP space long enough, you know that people—not just platforms—are what truly fuel growth. And when I recently sat down with Ainsley Lump, HR leader at Entech, that truth couldn’t have been clearer. From the first few minutes of our conversation, it was obvious Ainsley wasn’t just talking about HR […]
From Tech Support to Trusted Advisor: The Future of MSPs Lies in Solving Business Problems
When I first entered the MSP space back in 2003, the industry looked very different. Managed services weren’t even a formal concept yet—we were selling blocks of hours, supporting on-prem technologies, and doing what we could to keep client systems running. Fast forward to today and the role of the MSP has undergone a complete […]
Decoding Thrive’s Success: Leadership, Evolution, and the Human Touch in the MSP Realm
You know, in this fast-moving MSP world, it’s not often you meet someone who truly stands out—not just for their business success, but for their values and the way they treat people. Recently, I had an incredible conversation with Bill McLaughlin, a powerhouse behind the extraordinary journey of Thrive. Right from the start, I could […]
From Chaos to Clarity: The Secret Power of Visionary-Integrator Alignment
Let me tell you a quick story. Not long ago, I sat down with Chad Willardson—President of Pacific Capital, founder of Freedom Founder, and someone I deeply respect. We were talking about a pertinent aspect: what it really takes to scale a business. To not just survive, but to thrive with purpose and vision! And […]
Embracing the Entrepreneurial Journey: Lessons from Nick Recker
Being an entrepreneur is not a simple route; rather, it is a convoluted and uncertain one full of obstacles, difficult choices, and situations that test your fortitude. I recently had a motivational talk with Nick Recker, a seasoned businessman who turned his modest MSP into the innovative platform company Blue Alliance. Nick’s narrative demonstrates perseverance, […]
The Growth Mindset Advantage: Unlocking the Secret to High-Performing Teams
You know, when I look back at my journey as an entrepreneur, I realize that success isn’t just about having the right strategy, the best execution, or even the perfect market positioning. Those things matter—but they’re not the foundation. The real key? Growth. Not just as a business, but as individuals. That’s exactly what my […]
The MSP M&A Landscape: What’s Changing and What You Need to Know
The world of M&A in the MSP space is always evolving. Economic shifts, interest rates, and market demand all play a role, but one thing is certain—the MSP channel is resilient. I recently sat down with three industry powerhouses—Arlin Sorensen, Rob Stephenson, and Christopher Vollmond-Carstens—for a special episode of Sunny’s Silver Linings to dive deep […]
Unveiling M&A Insights: Navigating the Landscape of Managed Service Providers
In the constantly changing world of Managed Service Providers (MSPs), I’ve discovered that understanding mergers and acquisitions (M&A) is a journey of exploration. Recently, I had the opportunity of sitting down with Hartland Ross to dive into the nuances that distinguish successful transactions in this sector. Our conversation served as a reminder of the critical […]
The Leadership Journey: Discovering the Secret of High-Performing Teams
I’ve discovered that leadership is a journey of discovery rather than a job in the ever-changing world of Managed Service Providers (MSPs). I recently got the opportunity to sit with Shawn and Dave to discuss what really sets high-performing teams apart from the others. I was reminded throughout our talk of the crucial components that […]