Charting the Course: Insights and Strategies for MSP Success with Katrina Barnes

This episode of the Sunny’s Silver Linings podcast features Sunny’s conversation with Katrina Barnes, a prominent leader in the managed service provider (MSP) space. The discussion delved into various aspects of Katrina’s career journey, leadership insights and the evolving landscape of MSPs. In this blog, we’ll summarize the key takeaways from their conversation, touching on […]

Why Does Resiliency Matter at Work?

I’m talking about resiliency again, today, because I think it’s really important. My colleague Kyle Vlack recently shared a great saying with me about how he manages the inevitable rejections in his sales role, and builds his own resiliency: ‘Some will, some won’t, so what, next.’  He’s found a great way to keep himself centered […]

Redefine Your Sales Strategy for Elevating Your Business with Matthew Koenig

How can you redefine your sales strategy, especially keeping the younger generation of professionals in mind? Learn in this insightful podcast episode! In the latest episode of “Sunny’s Silver Linings” podcast, host Sunny Kaila engages in an insightful conversation with guest Matthew Koenig, delving into the realms of sales strategies, leadership, and personal growth. The […]

3 Ways to Foster a Culture of Innovation in Your MSP

“Future-proofing the business” has become a buzzword in the MSP channel because it works when done correctly. To prosper over time, you must not only deliver financial performance but also innovation so it can lead with influence and crunch big sales numbers. Once you focus on a culture of innovation in everything you do, you’re […]

I’d Like to Buy a Vowel

Part of IT By Design’s mission is to provide tangible tips, or tools, that MSPs can implement into their leadership repertoire. Having spent the last five years learning, and being a student of leadership, I would love to share some of those learnings with you. So, this week we’re going to talk about how a […]

The Importance of Building Relationships for Success with Brett Helgeson

What makes building relationships and delegation key components of success for an organization? Find out below!  Brett Helgeson, an entrepreneur with experience in both commercial construction and the IT industry, shares his journey and entrepreneurial lessons learned. Brett started his first business in commercial construction and later transitioned into the IT industry by buying a […]

Opportunities Abound in M&A and Cybersecurity for MSPs with Rob Stephenson

What are the opportunities for M&A and cybersecurity for MSPs? Find out in this podcast! “It’s really now about the opportunity to build a cybersecurity program for customers,” shares Rob Stephenson, CEO, Thrive Networks, Inc. In today’s episode of “Sunny’s Silver Linings” podcast, Rob and Sunny chat about the state of the channel and the […]

Top Tips for Retaining Top Talent with Sarabjit Singh

Looking to unlock the insider secrets to retaining top talent in the world of MSPs? Look no further than the latest episode of the “Sunny’s Silver Linings” podcast featuring Sarabjit Singh, CEO of Five Rivers Technology. Tune in for actionable insights from one of the industry’s leading experts and use his experience to propel your […]

The Case for Investing in Cybersecurity with Kimberly Simon

Ever meet a cybersecurity compliance guru? You will in this episode of “Sunny’s Silver Linings” as host Sunny Kaila chats with Kimberly Simon, Vice President of Strategic Partnerships for Control Case, and a published author. A native of Zimbabwe, South Africa, Kimberly shares her career journey, the top lessons she’s learned about cybersecurity, and the […]

How to Get Fair Valuation for Your Business with Reed Warren

When is the right to time to sell your business? And how do you determine the fair valuation to your organization and ensures that you’re not leaving money on the table? Reed Warren, CEO and CVA, iT Valuations, LLC, guest stars on this week’s “Sunny’s Silver Linings” podcast to answer these questions and more. Watch […]