The Importance of Personal Relationships for Professional Growth with Jim Turner
Jim Turner, Technology Strategist at Bridgepointe Technologies, began his entrepreneurial journey with a clarity of vision that’s not easy to come by. “I knew that I wanted to run an IT support company before I even knew how to use a computer,” he shares candidly as he talks to Sunny Kaila in this week’s “Sunny’s […]
IT By Design’s Top MSP Predictions for 2023
IT By Design will celebrate its 20th anniversary as an MSP in 2023 and over those two decades, we’ve accumulated plenty of channel experience and knowledge. It’s been our mission to instill the lessons learned from that time into our service solutions and share them through our Build IT education platform, allowing fellow MSPs to […]
How Culture Helps Small Businesses Nurture Success with Jayme Branson
It’s tough enough to be a small- or mid-sized business. But there are strategies that can help. Learn some of those ways from Jayme Branson, entrepreneur and President of Granite Solutions, a Montana-based MSP. In this episode of “Sunny’s Silver Linings” podcast, Jayme talks with host Sunny Kaila about his entrepreneurial journey, how a people-first […]
Finding a Silver Lining through the Cloud with John Pagliuca
The MSP world is changing. The dark clouds of recession may be looming, but the silver lining is never far away. John Pagliuca, CEO of N-able, shares his insights to help MSPs transform their challenges into opportunities in 2023 and beyond. Check out Part 1 of a two-part “Sunny’s Silver Linings” podcast to learn what […]
The Power of Personal Branding: Growing Your MSP With Thought Leadership featuring Timothy Guim
“Tuesday with Tim” is not just a fun alliteration, but also an interactive, educational segment that Timothy Guim, President and CEO at PCH Technologies, uses to share his knowledge with his employees. In this episode of “Sunny’s Silver Linings” podcast, Timothy chats with CEO Sunny Kaila about the importance of building a personal brand and […]
How to Build a Manageable Yet Powerful Marketing Strategy with Tom Watson
It’s really quite simple: Marketing drives sales. That’s the hard truth from Tom Watson, the Channel Chief for Titan HQ, a 25-year channel veteran with the unique experiences as both an MSP owner and vendor. In this episode of “Sunny’s Silver Linings” podcast, hosted by Sunny Kaila, Tom offers specific strategies on how to build […]
How MSPs Can Use Automation as a Competitive Advantage with Daniel Wang
“You can’t survive the new digital world without having an automation mindset.” That declaration comes from Daniel Wang, CEO of MSPbots.ai, the featured guest on “Sunny’s Silver Linings” podcast with Sunny Kaila. Daniel shares his journey from leaving China 21 years ago, starting his MSP seven years later, and discovering the need for automating mundane, […]
How to Control Expenses for Greater Profit and Success with Peter Kujawa
How can MSPs control expenses? What percentage of revenue should be allocated as the expense budget? These and many other financial-related topics are covered in this wide ranging “Sunny’s Silver Linings” podcast featuring Peter Kujawa, the VP of Service Leadership and ConnectWise TSP Evangelist. Peter shares with host, Sunny Kaila, his thoughts on the kinds […]
Using Shadow IT to Address Your Cybersecurity Challenges with John Harden
Cybersecurity is complex enough for MSPs. Now add “Shadow IT” to its vocabulary and it further fuels that complexity. So what is Shadow IT? Find out from John Harden, Founder and Head of Business Operations at Saaslio – one of the few cybersecurity vendors that began as an MSP. John knew from an early age […]
How to Build a Profitable Cybersecurity Service with Jon Murchison
How do you as an MSP create an effective and profitable cybersecurity service? You begin by listening to Jon Murchison, founder and CEO of Blackpoint Cyber! Former NSA computer operations expert joins “Sunny’s Silver Linings” podcast to share his extensive background, list the challenges MSPs face in offering a defensible and profitable security stack, and […]