How to Control Expenses for Greater Profit and Success with Peter Kujawa
How can MSPs control expenses? What percentage of revenue should be allocated as the expense budget? These and many other financial-related topics are covered in this wide ranging “Sunny’s Silver Linings” podcast featuring Peter Kujawa, the VP of Service Leadership and ConnectWise TSP Evangelist. Peter shares with host, Sunny Kaila, his thoughts on the kinds […]
Leading by Example: Cultivating a Culture of Health and Wellness at Work with Katrina Ubell
Are you struggling to lose or maintain a healthy weight? Do you know somebody at your workplace who is? Are you seeking resources to support your employees’ health and wellness? Then listen to Dr. Katrina Ubell, MD, a Master Certified Life and Weight Loss Coach, in this episode of “Sunny’s Silver Linings” podcast. The author […]
Using Shadow IT to Address Your Cybersecurity Challenges with John Harden
Cybersecurity is complex enough for MSPs. Now add “Shadow IT” to its vocabulary and it further fuels that complexity. So what is Shadow IT? Find out from John Harden, Founder and Head of Business Operations at Saaslio – one of the few cybersecurity vendors that began as an MSP. John knew from an early age […]
How to Build a Profitable Cybersecurity Service with Jon Murchison
How do you as an MSP create an effective and profitable cybersecurity service? You begin by listening to Jon Murchison, founder and CEO of Blackpoint Cyber! Former NSA computer operations expert joins “Sunny’s Silver Linings” podcast to share his extensive background, list the challenges MSPs face in offering a defensible and profitable security stack, and […]
How to Overcome and Use Personal Challenges for MSP Success with Colin Knox
We all face challenges and obstacles throughout our lives – some more than others. Colin Knox, the CEO, and Founder of Gradient MSP has faced plenty. In this episode of “Sunny’s Silver Linings” podcast titled “How to Overcome and Use Personal Challenges for MSP Success”, he shares his journey beginning with a childhood dealing with […]
How Mitigating Risks on Your Devices Can Add Value to Your MSP with Jason Dettbarn
What is the difference between managing Apple versus Windows devices? What does RMM mean when it comes to the Apple Ecosystem? Check out this brand new Sunny’s Silver Linings episode titled “How Mitigating Risks on Your Devices Can Add Value to Your MSP” with Jason Dettbarn, founder and CEO of Addigy! In this episode, they […]
CEO of Nation’s Largest Privately Held Managed Services Provider Cites New Partnerships to Enhance Client Services at Fourth Annual Education Conference
Jersey City, NJ, July 27, 2022 – The Founder and Chief Executive Officer of IT By Design (ITBD), a Master Managed Services Provider (MSP), today revealed two new high-profile partnerships in his keynote address during the company’s fourth annual Build IT LIVE ’22 education conference held this week at the Hyatt Regency on the Hudson […]
Top Sales Strategies From Discovery to Close with Jennifer Bleam
Selling can be complicated for any MSP. Then you add cybersecurity to the mix and it gets even worse. What do you do? You listen to Jennifer Bleam, owner and founder of MSP Sales Revolution. In this episode of “Sunny’s Silver Linings” podcast titled “Top Sales Strategies From Discovery to Close with Jennifer Bleam”, she […]
How Enhancing Engagement Maturity Can Boost Your MSP’s Success with Jeff Farris
How do you define “client engagement maturity”? Have you ever even considered the phrase? If not, then listen to Jeff Farris, the President and CEO of Cloud Radical. In this interesting episode of “Sunny’s Silver Linings” podcast, Jeff defines client engagement maturity and explains why MSPs need to be very focused in this area in […]
Revisiting Some of Gary Vaynerchuck’s Build IT LIVE 2021 Keynote Speech
The amazing entrepreneur and speaker, Gary Vaynerchuk, posted online a portion of his keynote speech from our Build IT LIVE 2021 conference back in September. It’s the section in which he claims, “Sales is just bad marketing”. So I thought this was an excellent opportunity to share the video with you and revisit my takeaways […]