A Ladder to the Sky
Every year, Sunny and I travel with our family to a global conference held by TiE for Charter members and their families. It’s a destination retreat full of networking, getting to know other entrepreneurs from around the world, and allowing our families to interact with one another. Our kids have grown up in this community […]
Everyone Needs Someone That Pushes Them
This morning I was exhausted. We were in Iguaçu Falls in Brazil. It had been 4 days of travel delays, long flights, quick stopovers, early excursions, and finally my body was catching up with me. I was exhausted and sleep was needed. We were booked to go for a walk down to the falls at […]
Innovation is Everywhere
Yesterday, we landed in São Paulo, Brazil for a short layover before a conference. As you can imagine, everyone was exhausted BUT I had arranged for a half-day tour of the city before we left the next day. The airport wasn’t necessarily very efficient, and it didn’t help that we left Newark almost 3 hours […]
The Power of Mentorship
This past week Sunny and I threw a graduation party for our son Rohan. Now Rohan never asks for anything. He didn’t want an 18th birthday party, or a car, or anything, he just asked us for a graduation party for him and his friends. He wanted water slides, music, ice cream and great food. […]
Nine key principles of strategic business planning and implementation
Regular strategic business planning is vital to the steady growth and success of your MSP. Strategy is the most important topic when planning because it’s about developing a vision for tomorrow; it’s the guide that shows where you want to be and how you’re going to get there. But the planning and implementation can be […]
Happiness Equals Understanding Your Unique Ability
Our entire team recently went through the process of understanding our unique ability. Yes, this is actually a process. Our friends at The Strategic Coach have built a process to help you understand the things that you’re good at, should do more of, what you should really not be doing, and what you need to […]
The Talent We NEED Versus the Talent We HAVE
Your team members are not meeting their goals. You have people, but you don’t have talent. It’s a tough conundrum and each of us goes through it as leaders, sometimes numerous times. As Admiral William McRaven once said, “Everything in leadership is simple, but the simple things are difficult.” You know you need to make […]
How to Connect with People in 5 Minutes
Many of you may or may not know, but I like to do presentations. For the past seven years, I have been doing speaking sessions for the channel on topics that impact MSPs. Over the years I have learned how important it is to connect with people with an audience, whether it’s a group of […]
What Care Bear Are You?
When I was a child, one of my favorite memories was of Saturday mornings. We lived in Surrey, on 64th Ave, in a yellow and brown two-story house. I had a head of curly hair, loved to dress up, and loved my Saturday mornings. I’d get up at 6am because the cartoons were coming on […]
How to Sustain a Strong Culture – Even After an Acquisition
Building and sustaining a strong culture in your MSP is quite a challenge, but even more so when you grow your company with mergers and acquisitions. So now you have to find a way to carry your culture into the acquired company and hope they welcome it with open arms. Kevin Blake has done that […]