4 Key Customer Experience Pillars to Drive Business Growth
When customers have thousands of similar services and products to choose from, it may seem like a good exercise to offer discounts, introduce a new product, or add features to existing products-services in order to create a sustainable competitive advantage. Before you attempt any of these, have you considered initiatives that won’t cost you a […]
Exploring the Idea of Genius Talent with John Hittler
What if your gift or talent is part of your DNA—uniquely and only yours? Some call it natural wiring, but John Hittler believes it is “Genius Talent.” As CEO of Evoking Genius, John helps people uncover their genius talent—and then guides them to better understand how to use it in relationships and careers. Join John […]
Innovation Technology By Design Recognized as a 2020 “Great Place to Work”
Certification reflects people-centric values of global IT staffing company Chandigarh, India—Dec. 18, 2020—Innovation Technology By Design, a staffing leader in the fast-moving tech industry, today announced it is Great Place to Work-Certified™. Great Place to Work is the global authority on workplace culture, employee experience, and the leadership behaviors proven to deliver market-leading revenue and […]
Let the 3 Cs of Marketing Guide Your First Steps
Can you keep a secret? Even the most seasoned business owners can be overwhelmed when it’s time to launch a marketing plan. There are so many questions and possibilities, even marketing pros need to work through the process step by step. The best way to prepare—for a net new marketing plan or even a specific […]
IT By Design Recognized as a Great Place to Work Company in 2020
Certification reflects people-centric values of global IT talent company Jersey City, NJ—Nov. 20, 2020—IT By Design (ITBD), a market leader for providing engineering talent to IT service providers, today announced that it is Great Place to Work-Certified™. Certification is a significant achievement. Using validated employee feedback gathered with Great Place to Work’s rigorous, data-driven For […]
IT By Design Partners with SKOUT to Offer Security Services
Partnership integrates cybersecurity with ITBD’s best-in-class NOC to create a powerful SNOC service with simple per-site pricing Jersey City, NJ—Nov. 11, 2020—IT By Design (ITBD), a market leader for providing engineering talent to IT service providers, has partnered with MSP cybersecurity vendor SKOUT to provide security options for MSPs looking to simplify and automate their […]
Lead with Questions: Get Weigh-in and Buy-in From Your Leadership Team
The days of all-knowing, untouchable leaders are gone. Instead, today’s leaders lean toward inclusion, transparency, openly asking for feedback to take advantage of all the mind power within their organization. So often there are hidden talents and unmined knowledge right in your business, but do you know how to get access to that goldmine? In […]
Mentoring Matters: Essential for Leaders, Teams, and Your Business Success
One of the subtle elements of leadership is mentoring. Not only do all leaders need to find their own—men and women who inspire them, hold them accountable, challenge them—but they need to be mentors themselves. And perhaps most importantly, leaders need to tackle the challenge to create a culture to nurture mentoring from top to […]
From Prospect to Partner: Onboarding for immediate value, long-term success
You won the sale, and now it’s time to show your new customer that you can deliver on your promises. Onboarding is a simple word for a complex process that can mean the difference between a positive long-term partnership and a new customer lost forever. Many companies focus solely on the technology onboarding tasks but […]
How to Be Switzerland in the MSP Community: The Art of Friendly Competition
The MSP community is a close-knit part of the technology industry, and sometimes that can make things, well, uncomfortable. For many vendors and Master MSPs, navigating the fine line between partnership and competition can be challenging. Frankly, it can be equally difficult for MSPs at times. In this session, we’ll discuss Vendor partnerships Balancing partners […]