People First: Building a Winning Culture in MSPs with EOS
In a recent captivating Sunny’s Silver Linings podcast, Sunny Kaila, CEO of IT By Design, connected with industry experts Kelly Knight, CJ Dubé, and Mark O’Donnell from EOS Worldwide to unravel a powerful truth: people are the heart of every business triumph and challenge. Mark ignited the conversation with a striking statistic—82% of business issues […]
Mastering Entrepreneurship: Insights from Mike and Patrick Clements
In the latest episode of the “Sunny’s Silver Linings” podcast, Sunny hosted Patrick Clements and Michael (Mike) Clements from SherpaDesk, two seasoned entrepreneurs, to gather insights from their entrepreneurial journeys. From tackling the intricacies of startup SMBs and MSBs to fostering innovation and attracting top talent, their experiences provide invaluable insights, especially for those seeking […]
Leading With Purpose: How to Build High-Performing Teams and Company Culture
This episode of the “Sunny’s Silver Linings” podcast focused on “MSP talent needs and challenges”. Sunny talked to Jen Zaroski, Chief People Officer at VC3 and Todd Billiar, Director – Strategic Partnerships at IT By Design—two distinguished channel leaders. Sunny, Jen, and Todd engaged in a dialogue aimed at uncovering strategies for building high-performing teams […]
Navigating Success in the MSP Space with Chris Caprio and Celeste Ryan
Want to learn the secrets of navigating success in the MSP space? Learn it in this episode of our “Sunny’s Silver Linings” podcast. In this episode of the “Sunny’s Silver Linings” podcast, Celeste Ryan, Chief People Officer of Evergreen Services Group and Christopher Caprio, CEO of Focus Technology share their insights on the challenges faced […]
Winning the Talent War with a Strong Company Culture
Welcome to “Sunny’s Silver Linings,” the podcast where insightful conversations with experts bring you invaluable wisdom. In this episode, host Sunny Kaila is joined by two remarkable guests, Kelly Knight and Mitch Morgan. The conversation dives deep into the realms of business strategy, company culture building, and talent acquisition, providing invaluable insights for small and […]
Leading Through Layoffs
How can you make the process smoother and lead through layoffs? Find out in this article. Laying off employees is one of the most painful tasks a leader must perform. Sadly, it’s something technology industry managers have had to do more often lately as well. Indeed, over 139,000 tech employees at companies ranging from Amazon, […]
A Strong Company Culture Can Help You Scale Success with Will Slappey
How can you scale success through a strong company culture? Find out below! Starting as a small business with just a few employees, the CEO of a leading MSP in America, Will Slappey, had the vision to take his company to the next level. Today, they have successfully bridged 18 acquisitions, growing from one location […]
Solve Hiring, Retention Challenges With Strong Employee Experience
Most MSPs face significant challenges when it comes to hiring and retaining top talent. According to a recent report by CompTIA, 55% of MSPs cite hiring and retaining staff as their top concern. And it’s no wonder given that the average turnover rate for MSPs is around 20%, according to Channel Futures. The good news […]