Rather than having false starts with the wrong salespeople, you must know what KPIs need to be measured to build your perfect winning sales team. But who has the time for KPIs (and what exactly are they)? We will walk you through WHY you need to measure and how to identify and then execute toward the distinctive “what good looks like” that fits your sales team. You’ll know everything you need to build a winning sales team.

  • How do you measure success for your particular team
  • Evaluate what is working now and what isn’t
  • To cold call or not
  • What are the important KPIs every sales leader should know
  • Tried and true methods vs. cutting edge tactics
  • What does your next sales team member look like

About Kam Kaila

As a partner and president of IT By Design, Kam is the company’s brand ambassador, responsible for building the brand worldwide. As Chief Community Officer, she leads the company’s community, marketing, and sales teams, and her vision has guided ITBD to its role as a leader in the MSP community.

In an extension of her role, Kam is the inspiration and engine behind Build IT; an education-first channel event and newly launched online university that facilitates sharing best practices and knowledge by true channel educators through templates, tools, and scorecards that MSPs can apply immediately in their companies.

Along with being one of the principals of ITBD, Kam is the recipient of numerous channel accolades, including Woman of the Channel/Power 100 awards and Influencer of the Year. She drives awareness and partnership with MSPs through her energetic, engaging delivery of educational content at channel events such as IT Nation, Robin Robins, DattoCon, and in webinars and channel publications.

Kam has a master’s degree from both Rutgers University and the New Jersey Institute of Technology. She has been a respected professor at Rutgers University and Hudson County College. Both the office and home mom, she is actively involved with her three sons and her community in New Jersey.

Invite Kam to be a speaker by contacting Gennifer Biggs, IT By Design, genn.biggs@motherclucker.net  (814) 449-2676