The Art of Gifting
Gifting is my Love Language; I take great pride in a thoughtful gift. I always want to make sure that any gift that I give is memorable. Did it touch their heart? That doesn’t mean that I don’t give gifts that are material items. It just means that I’m trying to think about what they […]
The 3 Ps of Planning Effective Meetings
Conferencing with co-workers can take up a big chunk of the workday, but is it always worth the time and effort? According to a survey by Zippia, 71% of meetings are considered unproductive by those who attend them. That’s a lot of time, money and energy going down the drain for both the organizers and […]
Things to Consider While Hiring an Outsourced Engineer for Your MSP
For MSPs, the need for specialized engineering talent is constant. Whether it’s to address unique client requirements, stay ahead of technological advancements or bolster internal capabilities, the decision to hire an outsourced engineer is a strategic option that MSPs must carefully consider. In this blog, we’ll delve into the specific considerations that you must bear […]
Guest Etiquette
A few weeks ago, we hosted a small gathering (a dinner party) for some of our local MSP friends from the tri-state area. Prior to the event, I sent an email out to everyone informing them that the Kaila Home is a “No Shoes” home, and that I’d be happy to provide fuzzy socks for […]
MQL v SQL: How to Score Leads and Nurture Them
Lead management is a subtle art that is becoming increasingly important. Realizing that not all potential buyers are created equal is essential when dealing with the wide variety of possible customers that need services. Finding the degree of interest and purchase readiness in the lead pool requires a well-honed approach. This strategy includes two essential […]
Patience is a Virtue – Even for Puppies
You all know that I love my puppies—Lily and Maya. They light up my life. Today, as I was preparing breakfast for my son Shaan, the puppies also wanted some eggs. Shaan loves to get these egg bites that are made at Starbucks. Costco now has them as well (what doesn’t Costco sell????). I usually […]
Delegation in Leadership: Best Practices
Delegation in Leadership: Best Practices Distributing and entrusting work to another person is a vital skill for any leader who wants to achieve more with less, develop team members and create a culture of trust and collaboration. However, many professionals struggle with delegating effectively, either because they don’t know how to do it or because […]
Clearing the Clutter
Many of you may know that this week we celebrated Diwali. That is the festival of lights and is a huge deal for any Indian. Yes, our houses light up, there are fireworks, it’s bigger than Christmas and New Years combined. There are many sweets and gifts exchanged. It does not matter what religion you […]
How Talent Upskilling Fills the Gap
MSPs face a constant challenge of finding and retaining skilled employees in a cutthroat and changing market. According to a survey by CompTIA, 55% of MSPs reported that hiring technical workers was their top challenge last year. Thanks to the rapid pace of technological advancement and creativity, MSPs need to constantly improve their skills and knowledge […]
Climbing Mountains
Last week, I was able to check off another item from my bucket list. I climbed Machu Picchu Mountain in Peru. We went as a large group of 25 to celebrate one of our friends’ 50th birthday. This group included 6 kids, ranging in age from 21 to 26 with one 14-year-old to keep us […]