Avoiding Employee Burnout in the Channel

Where do you want to start? Inflation? A looming recession? Tight labor market? Most anywhere you look today, it seems small business owners (SMBs) are facing seemingly insurmountable crises in rapid succession. Many might argue they can’t catch their breath, and that’s leading to overwhelming stress according to new research from Microsoft. More than half […]
Three Advantages of Using a Global Workforce to Grow Your Business
It can be a challenge in terms of time and cost to recruit and hire the right talent to grow your business. For some businesses, it’s a lack of local talent; for others, it’s a struggle to find the right skill set for the right price. Whatever the challenge, the pressure to fill open technical […]
Business advice from a 13-year-old future entrepreneur
You know the saying, “From the mouth of babes”, well the below advice will hopefully go to a smart entrepreneur’s ears. Last month, when Sunny and I were in India, we took Shaan, our youngest, with us. He had the opportunity to interact with our partners, ITBD leaders and community members, but he also had […]
This Meeting Should Have Been An Email!
Looking to learn the art of scheduling an effective meeting? Read this week’s Teaching Tuesday to find out. Most people have so many meetings on their calendars that they can’t finish their ‘actual’ work. Can you relate? This is especially critical as we all try to do more with less resources. Adding insult to injury, […]
Seven Strategies for Improving Employee Retention Through Culture
Employee retention is always an important priority for successful managers. It’s especially important at times like now when low unemployment makes switching jobs easier—and more tempting—than usual. Indeed, fully 61% of U.S. workers are thinking about leaving their current position this year, according to a recent survey by LinkedIn. And what’s the number one reason […]
Working Your Mind is Like Exercise
Every morning, or at least three to four times a week, most of us try to get up and go to the gym. In our minds, we know it’s important to exercise. A healthy body requires good nutrition and an active lifestyle. Whether that’s going for a run, taking an evening walk, or maybe you’re […]
So, You Want to Be a Thought Leader?
Being recognized as a thought leader is something a lot of us strive for. It’s a level of status. It’s your hard work and dedication being recognized. It means the opportunity to help others, like you, achieve success! It also means putting yourself out there to have your thoughts and tactics evaluated. We’ve all been […]
Leading Through Layoffs

How can you make the process smoother and lead through layoffs? Find out in this article. Laying off employees is one of the most painful tasks a leader must perform. Sadly, it’s something technology industry managers have had to do more often lately as well. Indeed, over 139,000 tech employees at companies ranging from Amazon, […]
How To Select the Right NOC Service Provider to Scale Your MSP Business
Are you looking to: Increase your profitability? Lower your upfront costs? Focus your business on what you do best? Be prepared to scale? If the answer is “yes” to one or more of the above questions, then you should consider an outsourced NOC. But how do you ensure you choose the right one? Because of […]
The “L” Word: Better Listeners Make Better MSP Leaders
A list of qualities that make good team players and leaders will always include honesty, reliability, accountability, passion, etc. But rarely do you see “listening” on that list. That’s sad because being an attentive listener is absolutely necessary for personal and professional growth. Why? Because even though we’re conditioned to believe that speaking is where […]