One of the most challenging things about being the owner of a business is extracting yourself from the day-to-day to play a visionary, strategic role as the business starts to gain traction. Failing to do that can bog down your business and limit scalability. In this week’s podcast, Mike Schmidtmann, founder of Trans4mers, talks with Sunny Kaila, CEO, IT By Design, about how an owner can be an MSP’s biggest asset and also it’s biggest obstacle when it comes to growing an MSP business to the next level.