What Does Vendor Consolidation Mean for MSPs?
We’ve spent many of the last two months on the road, attending industry events, connecting with our partners, and meeting many new friends. Most recently, we took our roadshow to IT Nation Connect. What a week that was! Consolidation News Beyond the engagement and the opportunity to visit with so many of our friends and […]
60-Second Tips for Success
Sometimes small changes can have a significant impact and help you ease your business toward improvement—without being overwhelming. Three IT By Design (ITBD) leadership team members have simple tips for becoming a better MSP. You can also watch the video here. Data, Data, and More Data As the global service delivery manager for IT By […]
Why Our “MSP Way” Training Is So Important
Let’s be honest. Lots of companies offer staffing support to MSPs. What makes ITBD different is a two-fold answer. Firstly, drawing from our nearly two decades of experience as an MSP serving the greater New York/New Jersey area, we’ve honed our talent solutions. With over 450 employees spanning three countries, we’ve developed a standardized training […]
Six Lessons Learned About Building a Better Culture
The most common question we hear about building a culture of WOW is “what are the first steps to take on this journey?” As a company walking on this path, we have six lessons that we’ve learned along the way: Lesson 1 A company needs to live its values, starting at the top. Our CEO […]
The Secret Equation for Effective Employee Engagement—Part 2
Nearly everyone agrees that keeping good employees is far easier than finding and attracting new talent. But beyond that, the value of engaged employees connects directly to your company’s bottom line. Engaged employees: Increase profitability. Invested employees work harder, and deliver better customer service. Higher productivity. Employees work fast, strong, and hard when they enjoy […]
4 Tips to Kick Start Top Grading Hiring
Today’s hot tech job market, paired with a historically low unemployment rate, can work against an SMB or mid-size business looking to grow a high-performance team. In fact, stats from CareerBuilder show that for every one engineer looking for a job, there are six available positions to pick from. Talent has the upper hand, that […]
Building an Employee Engagement Plan For Your MSP
As an MSP in today’s candidate driven market, it is more important than ever to create corporate culture that invests in the members of your team. We all understand that a positive workplace culture is an integral part of a successful business, but where do you start? A lot of ideas are thrown around about […]
Inaugural Build IT Conference Delivers Knowledge, Networking and Partnership to nearly 400 attendees
New Jersey, July 18, 2019—The inaugural partner event hosted by New Jersey Master MSP IT By Design (ITBD), a market leader providing engineering talent to IT service providers, brought nearly 400 MSP community members together July 14-16 to share knowledge and best practices for IT services providers. The event, which hosted 300 MSP businesses, clearly met its […]
Build IT 19 – Day 2 Recap
It might have been a challenge for some keynotes to top Monday night’s outing, but New York Times best-selling author John C. Maxwell did it handily, kicking off Build IT day two with his incredible insights. Easily one of the most humble people I’ve ever met, his keynote was riveting. While addressing several concepts from Leadershift, […]
Build IT 19 – Day 1 Recap
Day 1 of Build IT started with a bang–two keynotes featuring women well-versed in business success. Our own Kam Attwal-Kaila, President of IT By Design, was followed by Technology Marketing Toolkits CEO Robin Robins. Kam spoke on the challenges the MSP landscape, focusing in on the root cause of many business problems: getting the right […]