Everyone Needs Someone That Pushes Them
This morning I was exhausted. We were in Iguaçu Falls in Brazil. It had been 4 days of travel delays, long flights, quick stopovers, early excursions, and finally my body was catching up with me. I was exhausted and sleep was needed. We were booked to go for a walk down to the falls at […]
2 Ends of the Mindset Continuum
I recently asked someone about where they fell on the mindset continuum, and they looked at me with a blank look on their face. I realized that this might be something that not everyone knows about, and hence, a great Teaching Tuesday topic. What is a mindset? A person’s mindset is their beliefs and attitudes […]
Staying Relevant: How to Assess Your Current Service Offerings
Staying relevant in the managed service provider community is no longer a desirable goal—it has become an absolute necessity. As technology continues to evolve at an unprecedented rate, businesses are increasingly demanding more comprehensive and innovative IT solutions. MSPs who fail to adapt to these changing demands will quickly find themselves at a competitive disadvantage. […]
The Power of Workplace Diversity, Equity, & Inclusion
According to the U.S. Census, one in three Americans will belong to a race other than white by 2060, with the fastest-growing segment being those who are two or more ethnic groups. Because of those trends, diversity, equity, and inclusion (DEI) have emerged as crucial pillars of the modern workplace. Organizations that embrace and foster […]
Innovation is Everywhere
Yesterday, we landed in São Paulo, Brazil for a short layover before a conference. As you can imagine, everyone was exhausted BUT I had arranged for a half-day tour of the city before we left the next day. The airport wasn’t necessarily very efficient, and it didn’t help that we left Newark almost 3 hours […]
The Critical Foundations of Building a Culture of Community
When I first arrived in America from India as an 18-year-old boy, I barely knew how to speak proper English and certainly didn’t know what a culture of community was. Then, as I received my computer science degree and started my own tech support company in New York City, I barely knew anything about running […]
Why Build IT LIVE?
With the channel becoming busy with events, how do you know which one to choose? We sat down with Tiffani Spealman, Events Manager at IT By Design, to talk about what makes Build IT LIVE so unique. ITBD: What makes Build IT LIVE different from other events in the channel? TS: Our intentionality and dedication […]
The Power of Mentorship
This past week Sunny and I threw a graduation party for our son Rohan. Now Rohan never asks for anything. He didn’t want an 18th birthday party, or a car, or anything, he just asked us for a graduation party for him and his friends. He wanted water slides, music, ice cream and great food. […]
Continuous Quality Improvement
I’m a fixer by nature. I am forever searching for ways to make things more effective and efficient (my two favorite words!!). I find it interesting when people begin talking about making changes to a process without first identifying the current procedure or when people say that the new method is excellent without completing any […]
Empowering Women in the IT Industry
From cybersecurity to artificial intelligence, the IT sector is transforming entire industries. However, it’s no secret that the channel remains predominantly male-dominated. It’s time to create an inclusive environment with more women in technical roles, leadership positions, and in the education and training pipeline. Why? Because empowering women spells success for the IT channel as […]