Leadership is a skill that needs to be fueled and nurtured on a regular basis. Many MSPs have leaders that have never formally been trained on the fundamental principles of effective leadership. This leads to poor leaders and higher attrition in MSPs. Build IT Communities of Practice (CoP) allows you to prioritize what your team needs most. The Build IT CoP Leadership Program will take you through the key principles of effective leadership. We’ve built a curriculum that not only teaches you the fundamentals, but also provides tools and practical experience to ensure the learnings become lifelong habits.

Build IT Leadership CoP helps your team:

• Improve Communication Skills
• Develop Decision-Making Skills
• Foster a Collaborative Environment
• Improve Performance
• + More!

• Understand Intricacies of Service Operations
• Improve Communication and Collaboration
• Enhance Customer Satisfaction
• Remain Up-To-Date with Service Standards
• + More!

There is a science and methodology for sales and yet very few people have received formal sales training. Once your team understands the basic core competencies and learns the appropriate techniques, they can build their skills and further develop their abilities for success.

Build IT Sales CoP helps your team:

• Prospecting & Qualification
• Negotiation & Closing
• Handling Objections
• Communication & Customer Service
• + More!