When Love Means Letting Go
Letting go is extremely tough—especially for a mom. Add to that being a mom of three boys—OMG—it’s almost impossible. We want to protect them at all times. If I could wrap them in bubble wrap—heck yeah, I would. But I know that as they grow, I’ll need to let them go. Never was this more […]
Oh Starbucks, Oh Starbucks, What Has Happened?
Have you noticed a change when ordering your Grande Skim Chai Latte recently? Are you missing the sleeve on the cup? Was a mistake made, and you got whole milk instead of skim? Did the server seem a little more stressed than usual? As the owner of a service business, I’m usually extremely patient with […]
Love, Work, and the Fine Line in Between
Today, I was sitting in the car with Rency, my assistant, as we drove to our new office. She’s visiting from the Philippines to help build out the new IT By Design facility we just purchased, and there’s a lot of construction happening. We’re all excited, but it’s also a lot of work. So, Rency […]
The Perfection Trap: Why “Good Enough” Is More Than Enough
I know we’re always raised in our homes to try to be our best. Sometimes, our parents—out of love—push us a little too hard because they want us to excel. Now, as a parent myself, I understand that. I push my children because I think they are all geniuses. They have so much greatness in […]
An Unexpected Surprise
So, if you’re like most of us, there are a few things you dread on a regular basis—like going to the dentist or renewing your driver’s license. While the dentist is physically painful, the motor vehicle office is emotionally painful. You know you’re going to waste half your day trying to get your license renewed. […]
From Snowy Slopes to Sore Knees: The Good, The Bad & The Ugly
This past week was full of surprises and lessons. Last week, I talked about the little moments, and well, this week, I had plenty—each one making me stop and think. Last Saturday, I decided to go on a hike with Sunny and our friends. Sunny is preparing for his trip to Everest Base Camp in […]
More Than a Moment: A Story of Growth, Gratitude, and Lasting Connections
I’d love to share a wonderful story from our recent trip to India. Sunny and I traveled to our new offices in Chandigarh to inaugurate our brand-new facilities. We’ve worked hard for over 20 years to build each of these offices, and opening this 500-person facility was certainly an accomplishment. But that’s not the moment […]
Basic Life Skills – What Are They Today?
I had to go to the mailbox to drop off a check, and I asked my son to put the envelope in the mailbox. He asked me how to do it. He didn’t know how to put the letter into the blue bin. He had seen it on TV but had never done it in […]
Mass Movements Begin with a Few
Sometimes we have a new idea or thought process, and we know it’s great. But how do we get others to buy into it? This is a challenge I face with our corporate training program. You see, the real issue in our industry isn’t a lack of talent—it’s a lack of great leaders. Let’s be […]
The Power of Mentorship: Transforming Lives, One Connection at a Time
Are you a mentor? Do you have a mentor? What does it mean to be a mentor? By definition, a mentor is a trusted and experienced individual who provides guidance, support, and advice to a less experienced person, often referred to as a mentee or protégé. The relationship focuses on the mentee’s personal or professional […]