IT By Design (ITBD) is the trusted growth engine powering the MSP industry, where people and AI work as one to drive intelligent scale and deliver confident, profitable growth.
To build a strong community & add value to our colleagues, peers, and partners.
To become the trusted growth engine powering the MSP industry by staying ahead of cybersecurity, AI, and every innovation that follows, so our colleagues, peers, and partners grow with confidence and stronger profitability.
To be the partner every MSP leader turns to when the industry shifts, building a future where people and technology work as one to deliver intelligent scale, stronger margins, and lasting enterprise value.
President & Chief Community Officer
CEO & Founder
Chief Technology Officer
VP - Strategy & Transformation
Chief Learning Officer
Chief Product Manager
VP & Head - India Operations
Director - Service Delivery
Global HR & Employee Experience
Director, Revenue & Customer Experience
Director of Marketing
We’ve learned much over 20 years, but also know what we don’t know. As we learn each day, we gladly share our lessons with our community.
We take full responsibility for making sure we over-deliver on expectations, holding each other (and sometimes you!) accountable for success.
The power of positivity shapes us. We challenge one another to bring positive energy to interactions within our team, with our partners, and with our communities.
Our team begins each day and every project determined to achieve excellence and exceed expectations by looking forward and asking where we can add value to our partners.
Every decision we make supports our community. We live a “go-givers” mentality through educational conferences, local charitable efforts, and with each other.
