What Lies Beyond the Cloud for MSPs with John Pagliuca
We cannot get enough of John Pagliuca. The CEO of N-able returns this week for Part 2 of “Sunny’s Silver Linings” podcast to talk about what awaits MSPs beyond the cloud. Tune in to learn what John believes your MSP needs to do to be successful in 2023 and his one piece of advice that […]
Finding a Silver Lining through the Cloud with John Pagliuca
The MSP world is changing. The dark clouds of recession may be looming, but the silver lining is never far away. John Pagliuca, CEO of N-able, shares his insights to help MSPs transform their challenges into opportunities in 2023 and beyond. Check out Part 1 of a two-part “Sunny’s Silver Linings” podcast to learn what […]
How MSPs Can Overcome Their Customer Experience Challenges with Mark Copeman
How do your customers feel about your business? The answer, according to Mark Copeman, will determine how good – or bad – your customer experience is for them. Copeman, the Director of Wingman MSP Marketing and author of Helpdesk Habits, shares his extensive knowledge of customer experience (CX) in this “Sunny’s Silver Linings” podcast with […]
How to Make the Tough Job of Entrepreneurship Easier with Neil Medwed
Can you teach an old man new tricks? Of course you can! Neil Medwed, Executive Director of Strategic Partnerships at Meriplex and true channel veteran, discusses how he still learns in this “Sunny’s Silver Linings” podcast with host, Sunny Kaila. In a candid chat, Neil shares his top three lessons to help young entrepreneurs unlock […]
One Woman’s Guidance for Women in Tech with Michelle Ragusa-McBain
What are the biggest challenges for women in tech? Get the answer from a woman in this episode of “Sunny’s Silver Linings” podcast featuring Michelle Ragusa-McBain, Provider Elevate Leader at Cisco. Hosted by Sunny Kaila, Michelle talks about her journey into IT, the impact of mentors on her life and how to find one, and […]
The Power of Personal Branding: Growing Your MSP With Thought Leadership featuring Timothy Guim
“Tuesday with Tim” is not just a fun alliteration, but also an interactive, educational segment that Timothy Guim, President and CEO at PCH Technologies, uses to share his knowledge with his employees. In this episode of “Sunny’s Silver Linings” podcast, Timothy chats with CEO Sunny Kaila about the importance of building a personal brand and […]
How to Build a Manageable Yet Powerful Marketing Strategy with Tom Watson
It’s really quite simple: Marketing drives sales. That’s the hard truth from Tom Watson, the Channel Chief for Titan HQ, a 25-year channel veteran with the unique experiences as both an MSP owner and vendor. In this episode of “Sunny’s Silver Linings” podcast, hosted by Sunny Kaila, Tom offers specific strategies on how to build […]
How MSPs Can Use Automation as a Competitive Advantage with Daniel Wang
“You can’t survive the new digital world without having an automation mindset.” That declaration comes from Daniel Wang, CEO of MSPbots.ai, the featured guest on “Sunny’s Silver Linings” podcast with Sunny Kaila. Daniel shares his journey from leaving China 21 years ago, starting his MSP seven years later, and discovering the need for automating mundane, […]
How to Control Expenses for Greater Profit and Success with Peter Kujawa
How can MSPs control expenses? What percentage of revenue should be allocated as the expense budget? These and many other financial-related topics are covered in this wide ranging “Sunny’s Silver Linings” podcast featuring Peter Kujawa, the VP of Service Leadership and ConnectWise TSP Evangelist. Peter shares with host, Sunny Kaila, his thoughts on the kinds […]
Leading by Example: Cultivating a Culture of Health and Wellness at Work with Katrina Ubell
Are you struggling to lose or maintain a healthy weight? Do you know somebody at your workplace who is? Are you seeking resources to support your employees’ health and wellness? Then listen to Dr. Katrina Ubell, MD, a Master Certified Life and Weight Loss Coach, in this episode of “Sunny’s Silver Linings” podcast. The author […]