Taking a Long-Term Approach to Talent with Dave Cava

When you want to improve any business, you call in a coach. This is true for MSPs as well. One of the best in the industry is Dave Cava, a business coach with Encore Strategic. A former owner of a $10 million MSP himself, Dave shares in this podcast his experiences as an owner, […]
How to Hire the Right People in the MSP Industry with Matt Rose

IT tech rage is real! Just ask Matt Rose, the co-founder and Director of Technology Services for Tech Rage IT, in Orlando, Florida. In this edition of “Sunny’s Silver Lining”, the author of “Kiss Tech Rage Goodbye” shares his story of going from an IT consultant to an MSP owner – and witnessing the frustration […]
Finding the Opportunity in Your Mistakes in the MSP Space

Whether you attend business school or not, you’re inevitably going to make bad decisions or have poor ideas along the way. How you embrace the feedback or negative results you get in return is vital to your MSP success. Just ask Michael Einbinder-Schatz, the President of Jobecca Technology Group, a cybersecurity and managed IT services […]
Creating a Better Workplace Culture in the Industry with Greg Browning

How young can someone be to launch a career in IT? Greg Browning, the CEO of SinglePoint Global (SPG), began in high school and his career skyrocketed from there. In this podcast, you’ll hear his story which began domestically and went international by the time he was in his 20s. You’ll learn how his MSP […]
The Difference Between Time Management and Time Utilization with Ross Brouse

Do you want to hear some incredibly inspirational stories about personal transformation and how it can positively impact your MSP business? In this episode of Sunny’s Silver Linings, listen as Ross Brouse shares how a great transformation he experienced in his childhood has helped him in his professional life. Ross is the President and COO […]
Sales, Cybersecurity, and Social Media with Matt Solomon

What challenges are your MSP facing today? Whatever they are, Matt Solomon can help. He helped build a start-up company, growing it from 0 to 4,000 partners through acquisition and making it one of the fastest-growing companies within the channel. He then became Vice President of Business Development at Kaseya and today is the CEO […]
Define Your Leadership Mindset with Arlin Sorensen

What can a lifelong farm boy and serial entrepreneur teach you about how to improve the way you run your MSP? Plenty. In this brand new episode of Sunny’s Silver Linings, Arlin Sorensen, the VP of Brand and Ecosystem Evangelism at ConnectWise, gives you just a taste of his upcoming presentation at Build IT LIVE […]
Leverage Great Employee Experience Using Employee Engagement with Matt Mills

With the current unemployment rate for the MSP channel at a low 1.5 percent – and even lower in cybersecurity roles – the shortage of available top tech talent is a major pain point for MSPs. A great way to overcome HR challenges is by listening to Matt Mills, Senior Recruiter for IT By Design. […]
Turning Tables in the MSP Industry with Sunny Kaila and Todd Billiar

The tables have turned on this special episode of Sunny’s Silver Linings! This time, ITBD CEO Sunny Kaila is interviewed by ITBD’s very own Todd Billiar, Director of Channel Partnerships. Listen as they discuss the importance of having a growth mindset when recruiting technical talent – it’s the #1 challenge for MSPs, especially in this […]
Key Trends in the MSP Industry with Rob Rae

Can you name 3 huge post-pandemic business opportunities for MSPs? Rob Rae can. He’s the SVP of Business Development for Datto and says that cyber resiliency, work from anywhere, and co-managed IT with large companies are big opportunities for MSPs. In this episode of Sunny’s Silver Linings, he touches upon where the newest and best […]