Building Community, Automating Impact: A Real Talk with Tara Rummer
Occasionally, you meet someone who doesn’t just attend a conference: they elevate the room. That’s exactly what it’s like being around Tara Rummer. Her energy is authentic, contagious, and completely real. From the moment we sat down for our conversation, it was clear: Tara doesn’t just show up; she shows up to build. She’s the […]
Behind the Shield: A Real Talk with Ryan Bowman on Cybersecurity, AI, and the MSP Mindset
If you’ve ever had a conversation with someone who truly gets both the human side and the tech side of our industry, then you know how powerful that connection can be. That’s exactly how I felt sitting down with Ryan Bowman, a longtime partner of IT By Design and one of the sharpest minds in […]
From Wall Street to the MSP Channel: Why Baxter Lanius Believes Cash is King
When I first met Baxter Lanius at a Pax8 event, I had no idea he lived just around the corner from me in Manhattan. It was one of those serendipitous moments that sparked a deeper connection and ultimately led to one of the most insightful, energizing conversations I’ve had on Sunny’s Silver Linings podcast. Baxter’s […]
Kendra Lee: Authentic Sales, Real ROI, and the AI Reset Moment
Something’s happening in the channel right now; if you’re paying attention, you can feel it. I recently had the privilege of sitting down with Kendra Lee again for Sunny Silver Linings, and as always, the conversation left me reflecting on just how much the MSP space is evolving, and how fast. Kendra’s not just a […]
Jamison West: The Entrepreneur’s North Star – From Indispensable to Impactful
The digital stage lit up as I welcomed Jamison West to Sunny Silver Linings. There are entrepreneurs, and then there are “entrepreneurs of entrepreneurs” – a rare breed, and Jamison embodies it. His journey isn’t just a testament to building businesses; it’s a living blueprint for scaling impact and, crucially, mastering the delicate art of […]
Scaling Culture and Talent: Lessons from My Conversation with Ainsley Lump
If you’ve been in the MSP space long enough, you know that people—not just platforms—are what truly fuel growth. And when I recently sat down with Ainsley Lump, HR leader at Entech, that truth couldn’t have been clearer. From the first few minutes of our conversation, it was obvious Ainsley wasn’t just talking about HR […]
From Tech Support to Trusted Advisor: The Future of MSPs Lies in Solving Business Problems
When I first entered the MSP space back in 2003, the industry looked very different. Managed services weren’t even a formal concept yet—we were selling blocks of hours, supporting on-prem technologies, and doing what we could to keep client systems running. Fast forward to today and the role of the MSP has undergone a complete […]
Decoding Thrive’s Success: Leadership, Evolution, and the Human Touch in the MSP Realm
You know, in this fast-moving MSP world, it’s not often you meet someone who truly stands out—not just for their business success, but for their values and the way they treat people. Recently, I had an incredible conversation with Bill McLaughlin, a powerhouse behind the extraordinary journey of Thrive. Right from the start, I could […]
From Chaos to Clarity: The Secret Power of Visionary-Integrator Alignment
Let me tell you a quick story. Not long ago, I sat down with Chad Willardson—President of Pacific Capital, founder of Freedom Founder, and someone I deeply respect. We were talking about a pertinent aspect: what it really takes to scale a business. To not just survive, but to thrive with purpose and vision! And […]
Embracing the Entrepreneurial Journey: Lessons from Nick Recker
Being an entrepreneur is not a simple route; rather, it is a convoluted and uncertain one full of obstacles, difficult choices, and situations that test your fortitude. I recently had a motivational talk with Nick Recker, a seasoned businessman who turned his modest MSP into the innovative platform company Blue Alliance. Nick’s narrative demonstrates perseverance, […]