The New Era of Cybersecurity: How MSPs Can Protect the Kingdom from Modern Pirates
In the latest Sunny’s Silver Linings podcast, Sunny Kaila, CEO of IT By Design, recently sat down with Maggie MacAlpine, Director of Cybersecurity Partnerships and Cybersecurity Evangelism at Seceon Inc., to discuss a pressing issue transforming the landscape for Managed Service Providers (MSPs). In a world where small and medium-sized businesses (SMBs) are increasingly targeted […]
People First: Building a Winning Culture in MSPs with EOS
In a recent captivating Sunny’s Silver Linings podcast, Sunny Kaila, CEO of IT By Design, connected with industry experts Kelly Knight, CJ Dubé, and Mark O’Donnell from EOS Worldwide to unravel a powerful truth: people are the heart of every business triumph and challenge. Mark ignited the conversation with a striking statistic—82% of business issues […]
Building Bridges: The Power of Community and Collaboration in the MSP World
In a recent enlightening conversation between Sunny Kaila, CEO of IT By Design, and Brad Schow (VP- Business Transformation Evangelist, ConnectWise), the discussion centered on a vital truth in today’s business landscape: success thrives in a community built on collaboration and a go-giver mentality. As leaders in the Managed Service Provider (MSP) space, they shared […]
Embracing Failure: The Catalyst for Next-Gen Leadership
In a recent episode of the leadership podcast, Sunny Kaila, CEO of IT By Design, welcomed James Hwang, author of Dare to Fail. They discussed how redefining failure can become a powerful catalyst for personal and professional growth, reshaping leadership dynamics in today’s fast-paced business environment. Redefining Failure: Turning Setbacks into Opportunities for Growth James […]
Leadership Insights from Johan Hammerstrom: Building Purpose-Driven MSPs
In a recent episode of Sunny’s Silver Linings Podcast, Sunny Kaila, Founder and CEO of IT By Design, sat down with Johan Hammerstrom, CEO of Community IT Innovators, to discuss leadership, purpose and building successful managed service providers (MSPs). Johan shared valuable insights from his extensive experience in the MSP space and offered advice for […]
Building Winning Teams as an MSP: Lessons from Omega Systems COO, Ben Tercha
In this episode of Sunny’s Silver Linings, Sunny Kaila, CEO of IT By Design, sat down with Ben Tercha, COO of Omega Systems, to discuss leadership, the managed service provider (MSP) industry and building winning teams. Ben’s journey and insights offer valuable lessons for MSPs and business leaders alike. A Journey of Growth and Leadership […]
Building a Strong MSP Brand: Insights from N-able’s Nadia Karatsoreos
In a special episode of Sunny’s Silver Linings podcast, Sunny Kaila, Founder & CEO of IT By Design, sat down with Nadia Karatsoreos, Senior Director of Events and Community at N-able, to discuss the importance of brand building in the managed service provider (MSP) space. Nadia, a seasoned expert in the industry, shared her insights […]
Embracing Innovation and Security: Insights from Bruce McCully
In the latest episode of Sunny’s Silver Linings, IT By Design CEO Sunny Kaila engaged in a compelling conversation with Bruce McCully, Chief Security Officer at Galactic Advisors. The discussion revolved around the intersection of artificial intelligence (AI), compliance and the opportunities available for managed service providers (MSPs). Here are the key takeaways from their […]
The Power of Community & Cybersecurity: A Conversation With Danny Jenkins of ThreatLocker
In a recent episode of Sunny’s Silver Linings, Sunny Kaila, CEO of IT By Design, sat down with Danny Jenkins, CEO & Co-Founder of ThreatLocker, to discuss the intersection of community building and cybersecurity. The conversation highlighted the importance of education, the role of managed service providers (MSPs) in ThreatLocker’s success, and what attendees can […]
The Future of MSPs: Evolving Beyond Borders and Maximizing Value
In today’s MSP world, the conversation has shifted from mere survival to thriving in an increasingly competitive market. In this episode of Sunny’s Silver Linings, IT By Design CEO & Founder Sunny Kaila spoke to Sumeet Sabharwal, CEO – Netgain, and Frank DeBenedetto, General Manager – MSP Suite, Kaseya, about how MSPs could navigate these […]