Building a People-First Culture: Insights from Machado Consulting’s Max Kaplan

In the latest episode of Sunny’s Silver Linings podcast, IT By Design CEO Sunny Kaila welcomed Max Kaplan, the Director of Engineering at Machado Consulting, Inc. This engaging conversation shed light on the importance of a people-first culture in businesses and how leveraging the right tools could transform team dynamics. Below are the key insights […]

Building Intentional Relationships: Insights from Ann Sheu

In the latest episode of Sunny’s Silver Linings podcast, Sunny Kaila, CEO of IT By Design, had a profound conversation with Ann Sheu, Founder and CEO of Mpowered Families. They delved into the significance of intentional relationships and how they are pivotal to living life by design, not by default. Here are the key takeaways […]

How Brian Hoppe Went From Being a Tech Enthusiast to a Strategic Coach for MSPs

This episode of Sunny’s Silver Linings showcases IT By Design CEO Sunny Kaila’s conversation with Brian Hoppe, a strategic coach to managed service providers (MSPs). This engaging episode dives into Brian’s entrepreneurial journey, offering invaluable advice for new MSP owners and shedding light on common mistakes in the industry.  Here are the key takeaways from […]

Strategic Growth and M&A Insights: A Conversation With Christopher Vollmond-Carstens

In the latest episode of Sunny’s Silver Linings podcast, hosted by IT By Design CEO Sunny Kaila, the focus is on the dynamic world of mergers and acquisitions (M&A) within the managed service provider (MSP) industry. Sunny sat down with Christopher Vollmond-Carstens, Chief M&A Officer at Ntiva Inc., to delve into current trends, strategies for […]

Exploring MSP Evolution with 1Path’s Lori Patrick and Luca Jacobellis

This episode of the “Sunny’s Silver Linings” podcast, hosted by IT By Design CEO Sunny Kaila, featured insightful discussions with Lori Patrick, VP of Central Services at 1Path and Luca Jacobellis, Chief Operating Officer at 1Path. They explored the evolving landscape of managed service providers (MSPs), shedding light on industry trends, challenges and the growing […]

Damien Stevens: From a High School Dropout to a Tech Leader

In this episode of “Sunny’s Silver Linings” podcast, Sunny Kaila, CEO of IT By Design, brings to you the inspiring growth journey of Damien Stevens, Founder & CEO of Servosity. The conversation delved into Stevens’ entrepreneurial journey, the evolution of the managed services provider (MSP) industry, and the importance of differentiation and resilience.  Key Learnings […]

MSP Leadership & Growth Lessons From Wolf Consulting’s JB Lamb

In the world of managed service providers (MSPs), leadership takes on a whole new meaning. It’s not just about managing technology, but it’s also about nurturing a team, understanding clients’ needs, and staying ahead of the curve with innovation.  In this episode of the “Sunny’s Silver Linings” podcast, Sunny held a conversation with Jonathan ‘J.B.’ […]

Mastering Entrepreneurship: Insights from Mike and Patrick Clements

In the latest episode of the “Sunny’s Silver Linings” podcast, Sunny hosted Patrick Clements and Michael (Mike) Clements from SherpaDesk, two seasoned entrepreneurs, to gather insights from their entrepreneurial journeys.  From tackling the intricacies of startup SMBs and MSBs to fostering innovation and attracting top talent, their experiences provide invaluable insights, especially for those seeking […]

Elevating Team Engagement and Productivity: Insights from Sean Francis

In this episode of “Sunny’s Silver Linings” podcast, Sunny Kaila and Todd Billiar interacted with Sean Francis, CEO of Technology Assurance Group. Sean provided valuable insights into his journey toward enhancing team engagement and productivity, with a focus on collaborative practices rather than product-centric solutions. Challenges Faced: Overcoming Communication Hurdles  Sean candidly discussed the challenges […]

Leading With Purpose: How to Build High-Performing Teams and Company Culture

This episode of the “Sunny’s Silver Linings” podcast focused on “MSP talent needs and challenges”. Sunny talked to Jen Zaroski, Chief People Officer at VC3 and Todd Billiar, Director – Strategic Partnerships at IT By Design—two distinguished channel leaders. Sunny, Jen, and Todd engaged in a dialogue aimed at uncovering strategies for building high-performing teams […]