Creating a positive Customer Experience during Crisis
It isn’t a secret that the ongoing pandemic has reshaped the global economy. As the economic impacts of COVID-19 remain, many of us are feeling our way towards understanding, reacting to, and learning lessons from rapidly unfolding events. The good news: These lessons can be used moving forward with any other crisis. As the founder […]
Confronting Coronavirus – A Productive Guide to Virtual Meetings
As coronavirus forces more employees to work from home, businesses are seeking ways to replicate their in-office culture in a remote environment, including moving meetings to video conference calls. It can be a struggle to make sure everyone has an equal opportunity to participate and that everyone is paying full attention during virtual meetings. That […]
Let’s Put the #bestofus Forward: Simple Steps to Consider
Rarely does a situation arise where business, family and community blur together as they have in these last few weeks. With the strain of the ongoing impact of COVID-19, please know that our company is here to help if you need any support. These are difficult, and unprecedented times, but we sincerely believe that if […]
Confronting Coronavirus — Managing Remote Employees Effectively
In times of social distancing, working remotely has taken hold. But within our MSP community, and in other verticals, leaders are concerned that allowing employees to work remotely could decrease communication and collaboration among them. Luckily, there are many ways to create a robust and effective remote workforce. As a company that has managed a […]