Key Things That Every Employee Should Look For In A New Employer with Todd Billiar

With the Great Resignation, talent is extremely difficult for employers to find. But from an employee perspective, opportunities are endless because today’s workplace no longer has borders. In this podcast, you’ll hear from Todd Billiar, Director of Channel Partnerships for IT By Design and a 20-year MSP industry veteran, as he and Sunny explore the […]

The MSP Industry’s Marketing Guru Robin Robins: Part 2

To become a successful MSP owner, you must be sales-driven. That ardent belief comes from Robin Robins, the CEO of Technology Marketing Toolkit, in Part 2 of this podcast. Robin shares the four actions you must take to develop a strong foundation for your organization, as well as the five most essential marketing steps you […]

The MSP Industry’s Marketing “Guru” Robin Robins: Part 1

Robin Robins has such a wealth of MSP marketing knowledge that it takes two episodes of “Sunny’s Silver Linings” podcast to cover it all. In Part 1, the CEO of Technology Marketing Toolkit shares where she sees marketing and the MSP channel heading, why your marketing plan is your business plan, and the top marketing […]

Investing In Your People and Empowering Your Leaders with Kevin Blake

You hear many MSPs talk about culture in their workplaces, but some “walk the walk” better than others. Kevin Blake, the President of ICS, is one who definitely walks the walk. In this episode of Sunny’s Silver Linings, he shares his strong belief in culture and why he invests so heavily in it and his […]

The Emotional Side of Selling Your Small Business with Jamison West

You’ve heard stories about MSP owners selling their business after building it up for 20 or 30 years. But what’s it really like? Not just the nuts and bolts of the selling process, but the emotional side of it? The letting go of this entity that you created from scratch. In this episode of “Sunny’s […]

Revisiting Some of Gary Vaynerchuck’s Build IT LIVE 2021 Keynote Speech

The amazing entrepreneur and speaker, Gary Vaynerchuk, posted online a portion of his keynote speech from our Build IT LIVE 2021 conference back in September. It’s the section in which he claims, “Sales is just bad marketing”. So I thought this was an excellent opportunity to share the video with you and revisit my takeaways […]

The “Infinite Game” of Cybersecurity

How do MSPs contend with the “infinite game” of cybersecurity? The answer to that tough question comes from Bob Coppedge, the CEO of Simplex-IT, an Ohio-based MSP in this podcast. Bob shares his thoughts on “the bad guys” and their online threats, ways to combat them – including how to successfully hire cybersecurity tech talent […]

Game Day Highlights: IT By Design’s Recap of IT NATION

What were some of the biggest takeaways from IT Nation this year? In this special episode of Sunny’s Silver Linings, members of the IT By Design leadership team who attended share with you their perspectives on the MSP industry’s biggest annual conference. Join Javid Khan, Todd Billiar, and Sunny Kaila as they provide color commentary […]

Lead Yourself First with Kayvan Yazdi

Has anyone ever told you that in order to lead, you must lead yourself first? If not, then this brand new episode of Sunny’s Silver Linings featuring Kayvan Yazdi is perfect for you. The Founder and President of TruAdvantage, a Cupertino, CA-based MSP, defines the idea of leading yourself first, the importance of being intentional, and […]

Learn How to Delegate to Elevate Your Leadership Skills with Ryan Giles

  Do you and your MSP suffer from a “delegation challenge”? You do everything very well, but struggle with delegating work to others. You WANT to delegate tasks, but you simply don’t know how. Or perhaps you enjoy being busy, so you don’t delegate. Either way, it’s detrimental to your MSP success. If this sounds […]