How to Create an Exceptional Employee Experience with Kevin Cook
If you want to create a great internal culture and a great experience for your clients, then it all begins with the employee experience. In this episode of “Sunny’s Silver Linings”, Kevin Cook, the CEO of The Purple Guys, shares with you how he has accomplished both. Learn specific ways that he built a great […]
Build IT LIVE 2023

WE LOVE LEARNING Over the last 20 years, IT By Design has grown from a small MSP in New York City to a global provider of talent solutions for MSPs with over 600 team members around the world. How did we do it? Through our love, and intentionality, of learning from others. It’s why we […]
How to Strengthen Your Company Culture Enough to Retain Talent with Larry Little: Part 2
What can you do to strengthen your MSP’s company culture enough to defeat The Great Resignation and retain your talent? That’s the big question addressed in Part 2 of this “Sunny’s Silver Linings” podcast featuring Dr. Larry Little, the CEO of the Eagle Center for Leadership. Larry will share with you his best practices for […]
MSP Talent Blueprint Series – Define and Build Out Your Talent Strategy

Part 1 – Define and Build Out Your Talent Strategy What is a talent strategy? The most common definition is broad: it’s how you source, hire, onboard, engage, and retain talent. Having strategic talent management gives organizations the opportunity to attract the most talented and skilled employees available. It creates an employer brand that could […]
How to Strengthen Your Company Culture Enough to Retain Talent with Dr. Larry Little Part 1
What can you do to strengthen your MSP’s company culture enough to defeat The Great Resignation and retain your talent? That’s the big question addressed in Part 1 of this two-part “Sunny’s Silver Linings” podcast featuring Dr. Larry Little, the CEO of the Eagle Center for Leadership. Larry will share with you his best practices […]
Why a Great Company Culture Starts with Great Employee Experiences?

Your team members are your greatest asset and the lifeblood of your company. Whether they’re in-house or remote, keeping them happy today and tomorrow will help you reduce staff turnover which significantly impacts your client retention and profitability. In this webinar, we’ll share ways to give all your employees a great experience so that your […]
Five Ways to Create a Bedrock of Culture with Pratik Roychoudhury

Company culture is critical to the success and health of your MSP. It helps increase your employee retention rate, overall productivity, and so much more. But how do you create a strong culture? In this episode of “Sunny’s Silver Linings” podcast, Pratik Roychoudhury, the President & CEO of TeamLogic IT, shares with you five ways […]
How To Improve Your Cybersecurity Game with Kevin Nejad
Though cyber threats are increasing and intruders are growing more sophisticated, Kevin Nejad, the CEO of Vijilan Security, believes that MSPs are doing a much better job of protecting their clients. In this episode of “Sunny’s Silver Linings” podcast, Kevin not only discusses why MSPs are responding better, but also educates you on many areas […]
Unleashing Your Hero with Kevin Brown: Part 2
Are you looking to unleash your inner hero? In part two of Kevin Brown’s “Unleashing Your Hero” podcast with Sunny’s Silver Linings, he shares with us how starting with changing yourself first can lead to great results, the greatest lessons he’s learned along the way, and which parts of his brand new book “Unleashing Your […]
IT By Design Recognized on CRN’s 2022 MSP 500 List For Innovative Approaches to Providing Managed Services

Master MSP leverages 20 years of experience to offer small businesses custom IT solutions that enhance network operations, grow talent, and boost profitability Jersey City, NJ―February 14, 2022— IT By Design (ITBD), a Master Managed Services Provider (MMSP), proudly announced today that CRN®, a brand of The Channel Company, has once again named the company […]