MARLBORO, N.J. — September 28, 2023 — IT By Design, a master managed services provider (MSP), announced today that President Kam Kaila was selected to the Channel Futures DE&I 101 list. The list recognizes individuals from a wide spectrum of multicultural backgrounds who are driving diversity, equity and inclusion (DE&I) in the technology channel through their words, actions, and leadership.

“DE&I initiatives have always been at the core of my work,” Kaila said. “My commitment to fostering an inclusive environment where underrepresented voices are heard and empowered is unwavering, and I remain dedicated to promoting diversity across the technology industry.”

Kaila actively promotes diversity, equity and inclusion by offering formal training and executive support, both within the IT By Design organization and outside of it at industry events. Alongside her team, Kaila regularly advocates for DE&I, emphasizing its proven benefits for executive leadership teams and business bottom lines. As a woman in a male-dominated channel, she is committed to supporting other women as an advocate and ally.

“This honor is well-deserved, considering Kam’s dedication and hard work not only within IT By Design but in the local technology community,” said Sunny Kaila, CEO and founder of IT By Design. “Her commitment to these principles goes beyond mere words; she embodies them through her actions.”

Nominations for the DE&I 101 list were solicited on the Channel Futures website and through social media. Between April 12 and July 14, individuals could nominate themselves or others for the list. Applications were open to managers, leaders and individual contributors. All submissions were reviewed by members of the Channel Futures editorial team with input from advisory board members.

“DE&I work requires levels of dedication and determination that many people do not possess,” said Kelly Danziger, general manager, Informa Tech Channels. “But as anyone on this list can tell you, the work is as rewarding as it is hard. We are pleased to be able to recognize these individuals and, hopefully, amplify their efforts.”

About Channel Futures 

Channel Futures, a media and events destination for the information and communication technologies (ICT) channel community, is part of Informa Tech. It provides information, perspective and connection for the entire channel ecosystem, including solution providers (SPs), managed service providers (MSPs), managed security service providers (MSSPs), cloud service providers (CSPs), value-added resellers (VARs) and distributors, technology solutions brokerages, subagents and agents, as well as leading technology vendor partners and communication providers.

Channel Futures’ properties include many awards programs such as the Channel Futures MSP 501, a list of the most influential and fastest-growing providers of managed services in the technology industry; Channel Partners events, which deliver unparalleled in-person events including Channel Partners Conference & Expo, Channel Futures Leadership Summit, Women’s Leadership Summit, the MSP Summit and Channel Partners Europe; and a DEI Community Group, our initiative to educate, support and promote diversity, equity and inclusion (DE&I) in the ICT channel industry. Channel Futures is where the world meets the channel; we are leading Channel Partners forward. More information is available at

About IT By Design 

IT By Design specializes in custom business solutions for managed services providers. With 20 years in the industry, ITBD leverages its expertise and commitment to further its clients’ success and create partnerships that take the MSP’s business to the next level. IT By Design’s team of highly trained technical talent can support any MSP at a moment’s notice. The company continues to refine an all-in-one software solution that helps MSPs manage staff, keep objectives on target, and establish a strong and happy company culture.

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Media Contacts:

Taylor Gaines
CommCentric Solutions (on behalf of IT By Design)
(813) 727-6871 |

Josh Oakes
IT By Design
(212) 888-1919 |