Empowering MSPs for Greater Cybersecurity Success with Peter Bellini
Peter Bellini, CEO of CyberCNS (now ConnectSecure), has grown up around technology. He’s lived through the industry’s evolution and has seen it transition from on-premises to cloud. This young entrepreneur is on a mission to help MSPs become better cybersecurity service providers and translate tech-talk to non-tech business language for greater audience impact. Watch today’s […]
How Culture Helps Small Businesses Nurture Success with Jayme Branson
It’s tough enough to be a small- or mid-sized business. But there are strategies that can help. Learn some of those ways from Jayme Branson, entrepreneur and President of Granite Solutions, a Montana-based MSP. In this episode of “Sunny’s Silver Linings” podcast, Jayme talks with host Sunny Kaila about his entrepreneurial journey, how a people-first […]
Why Figuring Out Your Purpose is Essential for MSPs with Steven Freidkin
Steven Freidkin, Founder & CEO, Ntiva, Inc., is no stranger to the daily grind. His journey, both personally and in growing his company, is one for the ages. In today’s episode of “Sunny’s Silver Linings” podcast, he shares why getting clarity on your “purpose” is the first step toward success for an MSP. Watch Part […]
What Lies Beyond the Cloud for MSPs with John Pagliuca
We cannot get enough of John Pagliuca. The CEO of N-able returns this week for Part 2 of “Sunny’s Silver Linings” podcast to talk about what awaits MSPs beyond the cloud. Tune in to learn what John believes your MSP needs to do to be successful in 2023 and his one piece of advice that […]
How MSPs Can Overcome Their Customer Experience Challenges with Mark Copeman
How do your customers feel about your business? The answer, according to Mark Copeman, will determine how good – or bad – your customer experience is for them. Copeman, the Director of Wingman MSP Marketing and author of Helpdesk Habits, shares his extensive knowledge of customer experience (CX) in this “Sunny’s Silver Linings” podcast with […]
How to Make the Tough Job of Entrepreneurship Easier with Neil Medwed
Can you teach an old man new tricks? Of course you can! Neil Medwed, Executive Director of Strategic Partnerships at Meriplex and true channel veteran, discusses how he still learns in this “Sunny’s Silver Linings” podcast with host, Sunny Kaila. In a candid chat, Neil shares his top three lessons to help young entrepreneurs unlock […]
One Woman’s Guidance for Women in Tech with Michelle Ragusa-McBain
What are the biggest challenges for women in tech? Get the answer from a woman in this episode of “Sunny’s Silver Linings” podcast featuring Michelle Ragusa-McBain, Provider Elevate Leader at Cisco. Hosted by Sunny Kaila, Michelle talks about her journey into IT, the impact of mentors on her life and how to find one, and […]
How Mitigating Risks on Your Devices Can Add Value to Your MSP with Jason Dettbarn
What is the difference between managing Apple versus Windows devices? What does RMM mean when it comes to the Apple Ecosystem? Check out this brand new Sunny’s Silver Linings episode titled “How Mitigating Risks on Your Devices Can Add Value to Your MSP” with Jason Dettbarn, founder and CEO of Addigy! In this episode, they […]
Top Sales Strategies From Discovery to Close with Jennifer Bleam
Selling can be complicated for any MSP. Then you add cybersecurity to the mix and it gets even worse. What do you do? You listen to Jennifer Bleam, owner and founder of MSP Sales Revolution. In this episode of “Sunny’s Silver Linings” podcast titled “Top Sales Strategies From Discovery to Close with Jennifer Bleam”, she […]
How Enhancing Engagement Maturity Can Boost Your MSP’s Success with Jeff Farris
How do you define “client engagement maturity”? Have you ever even considered the phrase? If not, then listen to Jeff Farris, the President and CEO of Cloud Radical. In this interesting episode of “Sunny’s Silver Linings” podcast, Jeff defines client engagement maturity and explains why MSPs need to be very focused in this area in […]