IT By Design’s Kam Kaila and Rita Hayre Named to CRN’s 2023 Women of the Channel List
MARLBORO, NJ – May 8, 2023 – IT By Design, the providers of BPO talent and training solutions for channel partners and businesses, is proud to announce that two of its executives have been named to the 2023 CRN Women of the Channel list. The company’s Partner and President Kam Kaila, and Chief Learning Officer […]
A Strong Company Culture Can Help You Scale Success with Will Slappey
How can you scale success through a strong company culture? Find out below! Starting as a small business with just a few employees, the CEO of a leading MSP in America, Will Slappey, had the vision to take his company to the next level. Today, they have successfully bridged 18 acquisitions, growing from one location […]
Deep Dive into Workplace Coaching
Last week, I told you all about my conversation about how leaders bear responsibility for our team members not being successful if we haven’t taken the time and effort to provide them with feedback or coaching. As I was discussing this with another colleague, they were surprised by my focus on coaching to help my team members […]
I’d Like to Buy a Vowel
Part of IT By Design’s mission is to provide tangible tips, or tools, that MSPs can implement into their leadership repertoire. Having spent the last five years learning, and being a student of leadership, I would love to share some of those learnings with you. So, this week we’re going to talk about how a […]
IT By Design Earns Spot on CRN Tech Elite 250 List
JERSEY CITY, N.J. – March 20, 2023 – Drawing from its two decades of experience as an award-winning, channel-leading managed services provider (MSP), IT By Design knows how to identify, develop and motivate the type of technical talent that can help redefine the industry. The company’s listing on the CRN Tech Elite 250 validates its […]
The Importance of Building Relationships for Success with Brett Helgeson
What makes building relationships and delegation key components of success for an organization? Find out below! Brett Helgeson, an entrepreneur with experience in both commercial construction and the IT industry, shares his journey and entrepreneurial lessons learned. Brett started his first business in commercial construction and later transitioned into the IT industry by buying a […]
Opportunities Abound in M&A and Cybersecurity for MSPs with Rob Stephenson
What are the opportunities for M&A and cybersecurity for MSPs? Find out in this podcast! “It’s really now about the opportunity to build a cybersecurity program for customers,” shares Rob Stephenson, CEO, Thrive Networks, Inc. In today’s episode of “Sunny’s Silver Linings” podcast, Rob and Sunny chat about the state of the channel and the […]
Top Tips for Retaining Top Talent with Sarabjit Singh
Looking to unlock the insider secrets to retaining top talent in the world of MSPs? Look no further than the latest episode of the “Sunny’s Silver Linings” podcast featuring Sarabjit Singh, CEO of Five Rivers Technology. Tune in for actionable insights from one of the industry’s leading experts and use his experience to propel your […]
How Rewards & Recognition Programs Reward Your MSP
Employee rewards and recognition programs are gaining popularity among managed services providers (MSPs) as a way to increase employee engagement and reduce turnover. In fact, a survey by the Society for Human Resource Management found that 70% of organizations reported increased employee engagement after implementing such programs. The financial benefits are clear, too. The Incentive […]
Why Disney Institute?
The biggest challenges in the MSP channel continue to revolve around leadership, employee engagement, and customer service. These three factors limit your success because they determine the quality of leadership your team exhibits and how engaged they are in providing the type of customer service that’s associated with your brand. Have you heard the phrase, […]