Why Resiliency is a Make-or-Break Factor
The ability to withstand, adapt, and thrive in the face of challenges and disruptions is more critical than ever. Resiliency has become a make-or-break factor for MSPs as the world grapples with cybersecurity threats, supply chain disruptions, shifting customer expectations and a complex regulatory environment. According to PwC’s Global Crisis and Resilience Survey 2023, a […]
How to Address Job Misery
I just got back from my girls’ trip to Venice and obviously, we ate too much. So, what’s the first thing we planned to do—hit the gym. I like to listen to audiobooks while I’m in the gym. This Tuesday morning, I was listening to Patrick Lencioni’s “The Truth about Employee Engagement” and wow, did […]
7 Successful Conflict Management Skills Every Leader Needs to Know
Strife is an inherent part of human interaction, from small disagreements to large blowout disputes. In the technology realm, knowing how to handle these situations can make a significant positive impact on daily operations. Defined as a clash of interests, values, or goals, conflicts can arise between MSPs and their clients, within internal teams, or […]
How Accountability Culture Propels Growth
Due to the demanding nature of the IT industry, professional responsibility is vital in the face of complex problems, tight deadlines, and high client expectations. These challenges can swiftly lead to frustration, complacency, and poor decision-making—which can negatively affect both employee morale and the quality of services provided. Creating a culture of accountability in today’s workplace […]
Kam Kaila Honored on Third Annual Channel Futures DE&I 101 List
MARLBORO, N.J. — September 28, 2023 — IT By Design, a master managed services provider (MSP), announced today that President Kam Kaila was selected to the Channel Futures DE&I 101 list. The list recognizes individuals from a wide spectrum of multicultural backgrounds who are driving diversity, equity and inclusion (DE&I) in the technology channel through […]
New IT By Design Marketplace Introduced at Build IT LIVE 2023 in Orlando
Platform features special deals on hand-picked vendor solutions for MSPs looking to rapidly expand their business.
“Talentpreneurship” Book Launch Highlights Biggest-Ever Build IT LIVE in Orlando
IT By Design CEO Sunny Kaila’s new book details his entrepreneurial journey, transforming personal experience into actionable advice for today’s talent wars.
IT By Design Unveils Dedicated ‘Talent Pods’ at Build IT LIVE 2023 in Orlando
ORLANDO — Sept. 18, 2023 — IT By Design announced today the addition of dedicated “Talent Pods” to its suite of MSP services and solutions, which will dramatically improve the ability of partner businesses to rapidly grow with large-scale support teams. Built on a transparent cost-plus model, the “Pods” will enable MSPs to add overseas […]
Quick Recap of This Year’s Power-Packed Product Features
MSPs like you are leading the tech transformation of organizations across industries. This is no mean feat, and we understand that you need the right support. That’s why every year, we strive to give you what you need to help your MSP grow, scale and thrive further. This year wasn’t an exception. Here’s a quick […]
Elevate Your Leadership With Entrepreneurial Coaching by Build IT
Ever wondered how many of your leaders have undergone formal leadership training? Or if your organization has clear leadership standards that every team leader comprehends? Effective leadership is the cornerstone of any successful organization. That’s why, at ITBD, we’ve honed this into what we call a ‘Leadership License’—a catalyst for improving your and your team’s […]