How Pat Lencioni’s Working Genius Framework Can Unleash Your Team’s Potential
Feeling like your team’s a bit deflated? Low morale and productivity lagging? You’re not alone. Many organizations struggle to keep employees engaged and fulfilled. But what if there was a framework that could unlock your team’s hidden potential and boost morale in the process? Meet Patrick Lencioni’s Working Genius. Working Genius: From Frustration to Fulfillment […]
MSP Hiring Hack: How to Find the Right Fit, the First Time
You just hired someone who has a background in the industry and experience that makes them the perfect fit. Their energy is high, and they’re excited to take on new challenges. The UNICORN of all hires. You get them onboarded and, 90 days in, you realize the person you hired has great ideas, but just […]
ESG & the Stakeholder Capitalism Framework
What is the Stakeholder Capitalism Framework in the context of ESG? Find out below! I recently started looking into investing, and I am most interested in investing with organizations that have strong ESG values or goals in place. What is ESG? ESG stands for the environmental, social and governance information about a firm. Let’s first […]
Why Does Resiliency Matter at Work?
I’m talking about resiliency again, today, because I think it’s really important. My colleague Kyle Vlack recently shared a great saying with me about how he manages the inevitable rejections in his sales role, and builds his own resiliency: ‘Some will, some won’t, so what, next.’ He’s found a great way to keep himself centered […]
5 Success Factors Common Across DEI Initiatives
Research shows that diverse and inclusive organizations are more innovative, productive, and profitable than their less diverse counterparts. But implementing diversity, equity, and inclusion (DEI) initiatives can be overwhelming if starting from scratch. Many businesses struggle to implement effective DEI programs that create lasting change and have high impact. Fortunately, there are some best practices […]
Dealing with a Toxic Bullying Leader
I was chatting with a young man the other day about his toxic employer. The young man has completed his law degree and is starting his career at a larger firm. According to him, the senior associate with whom he works is a horrible person. Not just a horrible and toxic boss/leader/mentor, but an entirely […]
Risk Identification and Mitigation Process
Do you regularly identify the risks for your projects and plans? I find that many people (myself included), don’t actually go through a robust risk identification / mitigation process – which puts our success at risk. Every time I fail to do this, and it comes back to haunt me, I am reminded of that […]
How to Manage Your Automatic Thoughts
We had a meeting yesterday with the team, and there was a quote about the importance of having a positive mindset. As happens with me, I went on a tangent from that quote about the importance of managing our own thoughts about ourselves. I didn’t think much of it, until later that night, when I had another […]
2 Ends of the Mindset Continuum
I recently asked someone about where they fell on the mindset continuum, and they looked at me with a blank look on their face. I realized that this might be something that not everyone knows about, and hence, a great Teaching Tuesday topic. What is a mindset? A person’s mindset is their beliefs and attitudes […]
Continuous Quality Improvement
I’m a fixer by nature. I am forever searching for ways to make things more effective and efficient (my two favorite words!!). I find it interesting when people begin talking about making changes to a process without first identifying the current procedure or when people say that the new method is excellent without completing any […]