Lifting Yourself Up
It’s not always easy to feel good about yourself, especially when things aren’t working out the way you’d hoped. We talk about gratitude often in our home, and Sunny and I try to model it daily for our children. It’s not just about being thankful for what’s going right, it’s about staying grounded when it’s […]
What Great Strategy Meetings Actually Do
A few weeks ago, I had the pleasure of attending one of our customer’s annual strategy meetings. They are a large organization, and they’re looking to scale even further. It was great to be a fly on the wall in their meetings. While their growth is amazing, what truly impressed me was how they managed […]
My Greatest Learning of 2025: Stop the Comparison Game
This year at Build IT LIVE, we were lucky to have John Maxwell join us, not just as a speaker, but as a friend. He flew in to celebrate Sunny’s birthday and graciously gave the keynote address on our main stage. Now, John isn’t just a leadership legend. He’s also a mentor of mine. And […]
Sometimes You Have to Say No to Say Yes to Yourself
It’s not always easy to say no. As social beings, there’s something joyful about being included. That ping of an invitation feels like a little nod that we matter. Most of us enjoy the ritual: getting ready, showing up, making conversation, catching up with familiar faces. It feels good to belong. But it’s not always […]
Who Do I Know That You Want to Know?
It’s a simple enough question, but one with real power. Most of us have heard the question, “Who do you know that I should know?” But this version flips the script. Instead of asking for something, it offers something: Who do I know that you want to know? Last week, I talked about sharing great […]
Sharing Your Mentors
Some mentors are meant to be shared. I know mentorship often feels deeply personal. The connection, the insights, the quiet moments that change everything. But I believe sharing is an act of service. When we’ve been shaped by people whose wisdom is extraordinary and whose generosity is rare, we owe it to others to pass […]
Pure Joy
It’s been four weeks since you last heard from me, and let me tell you, a lot has happened in that time. There are many learnings I plan to share in the coming weeks, but before any of that, I wanted to start with something simpler. Something deeply personal. Pure joy. You see, my husband, […]
Communication Is Everything in Customer Service
Many of you have been following the rollercoaster that is my home renovation. Four months in, we’re finally at the tail end—scraping through the punch list and prepping for my husband’s July 4th birthday bash. And while I’ve learned a lot from the process, one thing has become very clear: communication can make or break […]
What Not to Do as a Sales Team: A Personal Cautionary Tale
I’m usually more patient than most when it comes to salespeople. Having walked that road myself—and managed a sales team—I understand how tough it is to cold call, follow up, and navigate rejections with grace. So when someone calls me to follow up, I generally offer more empathy than resistance. But today was a textbook […]
Planning Trips, Catching Overcharges & Keeping Me Sane—Meet My New Friend, ChatGPT
My New Bestie… Well, maybe… The other day, Sunny asked me a funny question: “Who do you talk to the most out of all your friends?” Simple enough—but it got me thinking. I’ve got some amazing women in my circle, and each one holds a unique place in my life. There’s the late-night call friend […]