Clients and Employee Engagement in the MSP Hybrid Workplace
Do you know the difference between leadership and management? It has less to do with skills and experience and more to do with passion and drive. It can be considered an art form but with the right dedicated resources, it can be learned and trickled down successfully within an organization, even impacting your clients. Join […]
The Value of Creating Success Together in your MSP with Lloyd Fickett
Calling all leaders! There are endless benefits to learning and developing the right leadership skills as your business grows. But where do you start? In this latest episode of Sunny’s Silver Linings, IT By Design CEO Sunny Kaila speaks with Lloyd Fickett, founder of The Collaborative Way®. With over three decades of experience, Lloyd has […]
The Value of Creating Success Together in your MSP with Ronnie March
Beyond the benefits of ‘fun’ company perks, the secret to both talent acquisition and retention lies in the core values around a company’s employee engagement and experience. What does it truly mean to invest in your employees? And why does it matter? In this episode of Sunny’s Silver Linings, IT By Design CEO Sunny […]
‘Creating Success Together’ for Your MSP’s Greater Success
As your MSP charts a new path forward toward business recovery — from rethinking business models and re-imagining customer experiences to developing new products and services — you need more than “hard work” to drive revenue growth and increase your market share. Building a culture of success for your MSP isn’t a destination, it is […]
How to Create Top-Notch Employee Engagement and Experiences for your MSP with Shona Elliott
With thousands of new jobs opening up in the IT industry, it can feel daunting to navigate the hiring process and ultimately feel you’ve found the right fit. Whether you are looking for a new role or want to add more meaningful impact to your current daily tasks, we know there’s a lot to consider […]
“Be a Lifelong Learner” and Other Great Advice for IT Professionals with Amy Kardel
Job hunting in the current IT landscape can present hurdles when trying to make yourself stand out against thousands of other applicants. Rather than making assumptions about what IT companies are looking for when recruiting for tech talent, why not follow the data? Listen to this podcast episode of Sunny’s Silver Linings to get insight […]
How to Engage a Distributed Sales Force in the New Normal with Adam Slutskin
Has your leadership style changed in this new normal? We hope that it did! MSP leaders continue to face challenges as their sales workforce becomes more distributed and remote. But what if we told you there is a secret to turning these challenges into positive work environments with open communication that actually result in higher […]
President of IT By Design Featured on CRN’s 2021 Women of the Channel List
Jersey City, NJ—May 13, 2021 – IT By Design (ITBD), a market leader for providing engineering talent to IT service providers, today announced that CRN®, a brand of The Channel Company, has once again named Kam Attwal-Kaila, President of IT By Design, to the highly respected Women of the Channel list for 2021. This annual […]
IT By Design Establishes Operations in the Philippines
ITBD continues to expand its workforce globally, to support the growing demand for tech talent across the MSP channel.
Go for the “No” and Other Strategies to Get Your MSA Accepted with Bradley Gross
The need for cybersecurity protection has changed drastically over the years and can affect nearly everyone in various ways. When it comes to your MSP’s master service agreements, are your liability concerns keeping you up at night? If you’re not 100% certain that your company is protected with ironclad service contracts, then you don’t want […]